• Project Title:
  • Delivery Charge Codes
  • Start Date:
  • Monday, June 26, 2017
  • Estimated Report Release Date:
  • December 2017

We are conducting an audit to assess the accuracy and reliability of city carrier labor cost attribution.

City carriers perform both office and street activities. City carrier street costs are developed separately in two distinct groups: letter routes and special purpose routes (SPR).

Letter routes service virtually all delivery points daily, except Sundays. SPR are extended delivery services mainly for early mornings, evenings, and Sundays. SPR are generally located in dense urban areas and primarily deliver parcels and collect mail from designated collection points.

The Postal Service uses Labor Distribution Code (LDC) 21 to record in-office time, LDC 22 to record street time for regular routes, and LDC 23 for SPR.

  • How does the Postal Service ensure city carrier work hours are accurately recorded in LDC 21, 22, and 23? 
  • Regarding instances when city carrier work hours were erroneously recorded, can you explain how the errors were identified?
  • How are attributable costs for Postal Service products and services affected if city carrier work hours are recorded wrong? 
  • Are there any overarching or general concerns about the accuracy of city carrier work hours? If so, how has this impacted your business?

Comments (8)

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  • anon

    My package was never delivered to New York, I file a missing package report with photos of item in package. Next day package is found and delivered back to me. So I get package and it is ripped open with item no longer in package. I guess the carrier needed the fan more than my customer??? Starting to look more like 3rd world postal service.

    Aug 02, 2017
  • anon

    carriers drive from 2 houses, park and deliver to only 2 boxes. if they were to walk a little instead of having to drive such a short distance they could accomplice more in less time

    Aug 01, 2017
  • anon

    Wondering about my grant

    Jul 23, 2017
  • anon

    Our neighborhood is designated a "training route" because it is small. In addition to often serving as a learning route for new employees, it often is added to other mailpersons' routes which means they work an extended day delivering on two routes. Because we don't have a regular carrier, and because our route is an "add-on", we get our mail at unpredictable times, usually late, and mail is often misrouted. We request that our neighborhood get a regular route and carrier to eliminate these problems.

    Jul 22, 2017
  • anon

    I have a question about my mail carrier's hours. Sometimes she delivers the mail at 4pm and other nights she is still in her truck and driving around at 8pm. Is there that much deviance in the quantity of mail? I am not talking about holiday periods, just normal days.

    Jul 22, 2017
  • anon

    If someone from another route calls off or is on vacation your carrier may do half of the other route prior to beginning your route. The reason they usually do the other route first is so they end up in a familiar area later in the evening.

    Aug 02, 2017
  • anon

    Labor distribution costs for street time can be monitored via IMD's (scanners). The scanner will already be programmed for the street route and any pivot, which is usually lost in the LDC data can be identified through the scanner's deviation from the programmed route. This will eliminate any gerrymandering so to speak of a supervisors book keeping on dedicated carrier hours on any given route. In the interest of appeasing the upper management, many examples of understating hours spent on a given route were reported thereby skewing the real results to the results that benefited what management desired. It has already been determined that the MSP points on the street are meaningless yet the IMD can give real time, accurate data, and complete truth on what happens on the street. LDC21 is more difficult to manipulate and the clock rings will verify these allocated labor hours. It is LDC 22 and LDC 23 which can be monitored via the scanners.

    Jul 19, 2017
  • anon

    Are these in use by every post office?

    Jul 22, 2017

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