• Project Title:
  • U.S. Postal Service’s Emergency Suspension Process
  • Start Date:
  • Wednesday, March 28, 2018
  • Estimated Report Release Date:
  • September 2018

Postal Service properties may be vacated due to events such as network optimization efforts, emergency suspensions, and/or staffing shortages. A decision to close or consolidate a Post Office (also known as a discontinuance) must be based on specific criteria, such as the effect on the community served and employees, compliance with government policy, and the economic savings to the Postal Service.

District managers may suspend operations of any Post Office, classified station, or branch under their jurisdiction for reasons such as a natural disaster; termination of a lease or rental agreement; lack of qualified personnel to operate the office; irreparable damage when no suitable alternate quarters are available in the community; severe damage to, or destruction of the office; challenge to the sanctity of the mail and lack of adequate measures to safeguard the office or its revenues.

  • Are facilities suspended for purposes that appear to be in the best interest of employees and customers? 
  • Is the public notified when a facility is suspending operations? If not, what should the Postal Service do to ensure the public is aware of these suspensions?
  • Are prolonged emergency suspended facilities disrupting service and the customer experience?

Comments (2)

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  • anon

    I would like to find out why somebody from another post office is allowed to deliver packages to my customers on Sundays. I know I'm only a highway contract box delivery person and not an employee, but I think I know my customers better than them. I also know which of my northern people and people who are on hold and shouldn't have packages delivered at the house. I have all ready had one complain to me, and I had to explain to them it wasn't me that done it. I don't like this at all.

    Apr 27, 2018
  • anon

    SUBJECT MATTER; DISCONTINUANCE OF POSTAL OPERATIONS Six months after the fiscal year ended and the notifications of a discontinuance is not late. Some states are faced with huge fiscal deficits shortfalls, lower mail volumns, lower revenues as the impact. Contract stations are the first to take a hit as the primary discontinuance. Included with this are the support of the contract stations such as rural carriers would alleviate the stresses of an unproductive areas or zones. Myrtle C Ferrell

    Apr 23, 2018

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