• Project Title:
  • Surface Visibility Scanning – Capital Metro Area
  • Start Date:
  • Wednesday, September 6, 2017
  • Estimated Report Release Date:
  • March 2018

In fiscal year 2017, we estimate the U.S. Postal Service will spend about $5.0 billion on surface transportation. The Postal Service’s Scanning Visibility (SV) program is used to track mail within the surface transportation network. Postal Service personnel scan the mail about 6 times; while preparing it for shipment and arrival at its destination. The SV program has a 100 percent scanning goal in order to maximize the benefits of scanning for customers and the Postal Service. The scanning information is used to determine the location of the mail while being transported and helps optimize the Postal Service’s surface transportation network.

Our objective is to identify opportunities to improve SV scan compliance at Postal Service processing and distribution centers (P&DCs) in the Capital Metro Area and summarize our prior SV scanning audit work.

We invite you to answer the following questions in the comment section below:

  • How do wireless connectivity issues affect scanning?
  • What improvements can be made to enhance scanning compliance?

Comments (2)

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  • anon

    The SV program compliance numbers have made steady gains for a number of reasons. When the newer devices were put into service; hardware drivers, software, radio frequency interference, training, and inadequate system testing prior to deployment all played a role in lower than expected scan scores. Over the course of 24 months and with the cooperation of many different groups; the technical reasons for not being able to scan have greatly diminished. Much effort has gone into reducing if not outright eliminating wireless connectivity from being an issue. Compliance will see continued improvement as the system matures, training is given to reinforce procedures and all P&DCs have an up-to-date wireless and network infrastructure. During the audit process, it should be clear that reasons for not meeting a 100% compliance goals will always be present but can be improved.

    Sep 25, 2017
  • anon

    I work in Business Mail Entry. We are required to scan 3 trays and 30 pieces a day for ONE mailer. Our Motorola scanners are so old. Many times is takes 20 minutes for the scanner to get ready for a scan. The scanner is suppose to record the mailpiece weight via the scale. Often it is hard to get the scanner to recognize the scale.

    Sep 20, 2017

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