• Project Title:
  • Northeast Physical and Environmental Controls Site Security Review
  • Start Date:
  • Wednesday, September 26, 2018
  • Estimated Report Release Date:
  • February 2019

The Postal Service implements physical and environmental security controls at its various facilities to reduce the risk of system and equipment failure, damage from environmental hazards, and unauthorized access to its information technology assets.

The Postal Service protects its information resources by implementing site security controls designed to reduce the risk of physical failure of infrastructure components and damage from environmental hazards. These include:

-- Unauthorized access controls,
-- Physical protection of information resources, and
-- Environmental protection controls.

The OIG is auditing the Boston P&DC to determine whether the Postal Service has established and implemented effective physical and environmental security controls over IT assets according to USPS policy and industry best practices.

  • Are you aware of any physical or environmental security incidents regarding information technology assets at the Boston P&DC?
  • Do you have any concerns related to the physical and environmental controls over IT at the Boston P&DC? For example, does the facility badge system work properly, or are the security cameras installed in strategic locations?
  • In your opinion, what is the biggest strength or weakness regarding physical and environmental controls at Postal Service facilities?

Comments (2)

We welcome your comments related to the topic on this page. Complaints about the Postal Service, including lost, stolen or mishandled mail, that are unrelated to the content on this page, will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

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  • anon

    Until today, I considered the USPS, the best delivery service in America. I live at 10918 South Vernon, Chicago, il 60628 (Willie B. White). I was shocked at the rudeness and overall disreguard for postal customers. They faied to deliver packages, so I phoned the White facility. The man who answered was rude, and woefully unhelpful. Moreover, he put me on hold subsequently, hanging up. When I phoned back, the phone was not answered. I had to phone six times before the man would answer the phone. When he finally answered, I asked to speak with a supervisor, he told that was not possible and put me on hold again. For the past seven years, mail carriers have accessed my builing with a key. They deliveredvmail on tuesday and wednesday, but not Thursday. This is just plain thoughtless and lazy. Maybe postal workers were private will better understand the imlortance customer service.2

    Nov 03, 2018
  • anon

    Shandra, It is terrible that you had bad service. I know that at times everyone feels overworked. Maybe the office was short staffed. I am on the other side of the states than you, but I know that my post office tries to do their best. I have never had bad service except once. Please remember that you postal carrier is human, everyone has bad days, and some people just don't know how to deal with it. But, also you should not have been treated badly. I would use the oig complaint form rather than commenting on a blog post. You may receive a faster response to your complaint.

    Nov 05, 2018

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