- Project Title:
- Delayed Mail at the Denver P&DC
- Start Date:
- Thursday, June 21, 2018
- Estimated Report Release Date:
- December 2018
The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization's brand.
Since October 1, 2017, delayed mail at the Denver Processing and Distribution Center (P&DC) increased by about 48 percent compared to the prior year.
Our objective is to determine the cause of delayed mail at the Denver P&DC.
- How has delayed mail at the Denver P&DC affected you?
- What steps could the Denver P&DC take to reduce delayed mail?