• Project Title:
  • Registered Mail
  • Start Date:
  • Monday, January 9, 2017
  • Estimated Report Release Date:
  • July 2017

Registered Mail provides extra protection for valuable letters and packages with evidence of mailing and delivery. Registered Mail is placed under tight security from the point it enters the mailstream to delivery, and it includes hand-to-hand transfer during transit. When not in transit, Registered Mail items are in locked cages separate from other mail. Movement of Registered Mail in and out of the locked cage is recorded and requires signed authorization. 

Registered Mail is tracked, which allows for online delivery date and time verification. Postal insurance up to $50,000 is included with the service. We will review current operational controls and identify potential process improvements over Registered Mail.

  • How does Registered Mail compare to similar services provided by other companies?
  • How can the Postal Service improve the Registered Mail services or process?
  • If you’ve had positive or negative experiences with Registered Mail, please share it.

Comments (5)

The most direct way to report fraud, waste, misconduct within the Postal Service is via our Hotline form

Leave a comment

By submitting this form, you accept the Mollom privacy policy.
  • anon

    Customers seem to be pleased with the security of Registered Mail give the information at the time of sale helps to alleviate most displeasures in the timeliness of delivery. The tracking is also not as visible with other services even for the internal daily deposit. I occasionally track a registry to see if it has changed. It seems that most often the final scan is Available for Pickup not delivered even with a firm book. A couple of registered #'s to try if interested.:RE961474429US, RE961474485US. Thanks

    Feb 14, 2017
  • anon

    I am German and I get lots of mail from the USA. Whenever I can, I try to avoid registration. Standard mail takes just 5 working days to reach its destination in Germany, while what the USPS calls International "Express" Mail requires some 5 weeks for the same distance, because of registration. On top of it is is extremely expensive. With the transit time being 5 times longer the chances for losses are 5 times higher, too and while Express mail is handled separately in the US, it is not separated from the normal mail in Germany!

    Feb 14, 2017
  • anon

    Because of everyone having to sign each time it changes hands slows it down. This is the price you pay for the super service. The international is also slower but not guarantee when it leaves the us for another country. Some countries treat this mail just like any other piece of mail. How do we improve and still provide this service? A quick way is to have a special bar code for all this mail. Scan it into a system that tracks every piece and knows where it is all the time. Also do a background check on all Postal Employees and only hire trusted people. Where does some of these people come from that we now hire. It was not that way when I served my 37 years. My other question where is the pride of working for the USPS anymore.? Let managers manage and quit playing the numbers game. Our job is to deliver mail to every home in the Country. Get back to the basic. Thanks

    Feb 14, 2017
  • anon

    It's no longer treated a registered,. No scans in between,

    Feb 13, 2017
  • anon

    Outbound international Registered Mail sometimes is inexplicably slow in clearing the U.S. exchange office.

    Feb 13, 2017

Share this post


What items do you use Registered Mail for?

Recent Comments