- Project Title:
- Highway Contract Routes – Extra Trips in the Mid-Carolinas District
- Start Date:
- Wednesday, February 28, 2018
- Estimated Report Release Date:
- August 2018
The U.S. Postal Service uses highway contract routes (HCR) to transport mail between post offices and other designated points where mail is received or dispatched. An extra trip is one made in addition to those outlined in the contract; it results in added costs. Extra trips can be the result of late mail processing or early mail collection.
Management schedules extra trips to prevent serious delays of mail or as a result of high mail volume. Postal Service Form 5397, Contract Route Extra Trip Authorization, is used to authorize the extra trip, and Form 5429, Certification of Exceptional Contract Service Performed, certifies the additional payments due the contractor.
Our objective is to assess the effectiveness of the extra trip processes in the Mid-Carolinas district.
- How can the extra trip process be improved?
- How has the automation of the payment certification process through Form 5429 (including the uploading of supporting Forms 5397 in the system) improved the management of extra trips?
- How do other transportation companies control extra trips when making their deliveries?