- Project Title:
- Delayed Mail Validation
- Start Date:
- Wednesday, February 8, 2017
- Estimated Report Release Date:
- August 2017
The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Postal Service personnel do a daily manual count, self-report delayed mail, and enter the information into the Mail Condition Reporting System. Delayed mail reporting is important because it helps Postal Service management make mail distribution decisions, identify problems in achieving operational targets, and analyze operational trends.
We plan to review the accuracy of the Postal Service’s delayed mail reporting.
- How accurate is the Postal Service’s delayed mail reporting?
- How can the Postal Service improve the delayed mail reporting process?