• Project Title:
  • Postal Service HVAC Preventive Maintenance Program
  • Start Date:
  • Wednesday, September 12, 2018
  • Estimated Report Release Date:
  • March 2019

The goal of preventive maintenance is to improve and prolong building and equipment life, avoid unplanned maintenance, and lower overall maintenance costs. An effective and efficient preventive maintenance program must be in place to ensure optimal performance, minimum downtime, and appropriate service life of buildings and building equipment.

We are conducting this audit to evaluate the effectiveness of the HVAC preventive maintenance processes conducted at Postal Service facilities.

  • Does the Postal Service take timely and appropriate actions to identify HVAC equipment and components that require maintenance or repairs?
  • Is HVAC preventive maintenance performed at all Postal Service facilities in accordance with policy, as well as the equipment manufacturer’s warranty stipulations?
  • Are you aware of HVAC-related complaints that the Postal Service did not address properly or in a timely manner, leading to air quality issues or other concerns?

Comments (44)

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  • anon

    The average temperature at my case is 77 degrees, with a high of 81 degrees. There are no ceiling fans along the wall where our cases are, though there are fans in the rest of the building and carriers from our area leave for the street soaking wet in sweat before going outside into the heat, faces covered in salt. Our start times were changed to 8:30, the first week of summer and they came to repair the AC the first day of Fall. It feels abusive, like a choice..

    Oct 16, 2018
  • anon

    For the past 2 months or so the main floor HVAC system at our facility has been failing. Management has taken steps to correct it but, that is also failing. Proper corrective action must be done to ensure the health and safety of the employees and facility.

    Oct 15, 2018
  • anon

    Nashville TN annex. About 2 years ago our AC broke. Weeks went by. We would ask supv if it was being fixed and they would just say whatever to pacify us. They started bringing in free bottles of water. Wow. Thanks. Many of us would just drive to work, check the AC status.......if it was still broke then we called in sick and drove home. One emp passed out, ambulance was called for her. Still no real progress report on what was being done to fix AC. Finally a super smart co worker went several levels way over mgmt's head and directly emailed plant manager's boss. The NEXT DAY we came to work to find our AC had been fixed. Moral of story: these lower managers are terrified of rocking the boat. They would rather see us suffer and pass out than risk upsetting higher management by admitting a problem. Get loud and be brave. Since then whenever we have AC issues they are pretty quick at resolving it.

    Oct 13, 2018
  • anon

    Moraine Valley, Bridgeview, IL has some major air conditioning issues for years!! It's always broke on the hottest days. They say it's too old and needs to be replaced. Instead we keep having to experience the heat and no ventilation. Post Master rather keep spending the funds to get a quick fix rather than replacing. HVAC guy says it'll cost more in the long run to keep fixing than replacing. Then one day fixing won't be an option. Just spend the money replacing. It's long overdue. What's it going to take to replace it, sick employess or death! Make the right choice!

    Oct 10, 2018
  • anon

    The very same is going on with chillers in Lafayette, LA PDC. They spend endless money via FSSP to keep fixxing chillers that continually breaks! The units were originally installed wrong when the building was built according to the former BEM Louis Matthews who has been ringing the alarm bells about the poor conditions and lack of preventative maintenance on them. Now we have to untrained BEMs who are bright workers but who lack HVAC experience and can't work on them. They fail regularly in our already hot region in Louisiana!

    Oct 04, 2018
  • anon

    Junction City KS 66441 post office. the heat has been on for the last couple weeks. we have ask management to try to get it turned down but know response yet. Today Oct 4 2018 trying to do my job, but sweating so bad it pathetic. It feels like a sauna in here you cant barely breath. Employees keep going outside just to cool off, please help.

    Oct 04, 2018
  • anon

    From google maps (satellite ) it looks like you have 1 main Roof top unit & some smaller capacity units. If someone actually turned the heat on, just flip the RTU breakers to off position in electrical closet. Your custodian can get on roof & thrown disconnect to off position. PM can stop hiding AO credit card & have a local contractor inspect & repair. MPOO can get of their lazy ass & do their job & take care of postal interest. Nearest PD&C can send BEM"S to AO's to work on your equipment. Field Maintenance can inspect & repair. Area facilities have have their team come out. Area has HVAC team that can start working on replacement RTU if needed. APWU, NALC, nrlca . Postal OIG, Postal inspectors. Local Congressman, Local fire Marshall, Local TV consumer reporters. Get together & find out if it's just some A Hole playing with thermostat (which can be locked out) or whatever. Don't put up with crap like this!

    Oct 06, 2018
  • anon

    Custodian (s) are not trained in any electrical work, arc flash or have PPE and should NEVER just throw a disconnect. As well they are not allowed on rooftops. BAD ADVISE and unsafe act.

    Oct 10, 2018
  • anon

    Also. In the ELM, you will find a route for custodians to clean the drains on the roof. Removing debris from roof assigns roofs as a work area to custodians.

    Oct 12, 2018
  • anon

    There is no need for PPE to operate a knife switch. Same as operating a light seitch. Custodians are required to preform simple mechanical tasks in their job description. It's in the ELM.

    Oct 12, 2018
  • anon

    Basher office in Roswell, nm has had no a.c. all summer

    Oct 04, 2018
  • anon

    I am with a real estate services firm that can help with establishing a maintenance program for you facilities regional or national scale. from routine preventive maintenance with a dedicated team to project management and data based recommendation on HVAC equipment replacement etc. You are on the right path to finding a solution.

    Oct 04, 2018
  • anon

    USPS has contract with national firm as back up to internal maintenance operation. It's a break down in management of existing maintenance framework that causes USPS HVAC failures.

    Oct 06, 2018
  • anon

    Maybe the HVAC at the Newport Ky location should be checked. There is a hose that stretches from one side of the building to the other side of the building for drainage. Half of the time the AC does not work or I have heard that some times management turns off the Ac in order to get carriers out of the office faster. It gets hot in the office in the morning but magically when you return its nice and cool.

    Oct 01, 2018
  • anon

    The stuff would work a lot better if the USPS could learn to spend there money more wisely. Broken down Chillers for 4 years and they spend 280k to modernize elevators that work just fine

    Sep 30, 2018
  • anon

    Thank you very much for your comment to this posting. The audit team is in the early stages of this audit and we will take your comment under consideration as the project moves forward to answer the objective.

    Oct 02, 2018
  • anon

    Since July 2018, I have been having trouble getting mail at my P. O. Box. When I asked to speak to a supervisor, a woman came out and said they did not have personnel to box mail. I asked her to check and see if my mail could be redirected but she claimed that she could not do that. I called USPS and filed complaint. I recieved some mail. Then later got a change of address notice though I had not requested a change of address. I called USPS and cancelled that change but now I am getting only junk mail. My paychecks, packages and most of my bills are apparently being sent elsewhere. I would like someone to check up on this and get my mail and packages back. Thank you

    Sep 29, 2018
  • anon

    Thank you very much for your comment to this posting. The objective of this audit is to evaluate the effectiveness of the HVAC preventive maintenance process at Postal Service facilities.

    Oct 02, 2018
  • anon

    Facilities link where USPS maintenance history is stored online. Need E-Access. https://facilities.usps.gov/fssp/problemitems/search# Pretty simple answer to your question. No. USPS does not regularly preform PM on HVACR equipment. No surprise since USPS also regularly bypasses PM's on mail processing equipment (AKA-$1 million a piece DBCS). The same automation equipment that allows USPS to reduce man-hours (employees).

    Sep 27, 2018
  • anon

    Thank you very much for your comment to this posting. The audit team is in the early stages of this audit and we will take your comment under consideration as the project moves forward to answer the objective.

    Oct 02, 2018
  • anon

    I am at BEM IN FIELD MAINTENANCE in Philadelphia we have hundreds of HVAC units that do not have RPM’s

    Sep 26, 2018
  • anon

    Dan, thank you very much for your comment to this posting. The audit team is in the early stages of the audit and will take your comment under consideration as the project moves forward to answer the objective.

    Oct 02, 2018
  • anon

    Regardless of leased vs owned, mold exists in many buildings including my domicile. Why this is not immediately remedied astounds me. The non-remediation problems can include; carelessness, non-reporting due to budget, reprisal/fear to report, poor maintenance either internal or contractor, and age of the systems themselves-constant piecemeal repair without resolution. The bottom line though is the health of everyone who works in these buildings must come first; it just does not always seem to be the case. Yes, getting every mailpiece to each customer is vital; it keeps the customer coming back and keeps us in business. But at what cost- would anyone with authority on these projects really want their family members to be in these affected facilities on a daily basis; not me.

    Sep 26, 2018
  • anon

    Mark, thank your very much for your comment. The audit team considers the safety and health of those that enter Postal Service facilities of uppermost importance. We are in the early stages of this audit and we plan to take these comments under consideration as the project moves forward to answer the objective.

    Oct 02, 2018
  • anon

    Why not send this out system wide via ACE email? This is an important health/ safety issue. From rare legionnaires disease to common mold contamination, this affects every USPS employee & customer (aka entire USA). Air borne contaminants can spread via mail into every household/business. We can't forget the Anthrax case. Massive monetary losses in power consumption, repairs & replacement. With fall season, USPS should be jumping into PM NOW.

    Sep 25, 2018
  • anon

    Thank you very much for your comment to this posting. The audit team will conduct a review using project methodology and scope to answer the objective of the audit. Customer and employee safety is a major concern and will be included in our efforts to answer the objective of the audit. The audit team will determine if the Postal Service is conducting the HVAC PM at the required frequencies.

    Sep 25, 2018
  • anon

    Here at the NJI/NDC in northern New Jersey our manpower has been cut dramatically some of the tours don t have anyone to order filters which we usually change on a monthly basis , as a result the air handling units are running at a reduced efficiency and very dirty .

    Sep 24, 2018
  • anon

    Glenn, Thank you very much for your comment to this posting. The audit team has developed a random sample of facilities that will be reviewed to determine if HVAC PM is conducted at the required frequencies. We will take your comment under consideration; and, if we are able to judgmentally include additional facilities, we will consider the information included in your comment.

    Sep 25, 2018
  • anon

    In the spring valley station in Las Vegas 89146. The hvac systems are not maintain. Only looked at when broken but not really sure when that happens since the autodoors where carriers go in and out of the building are all broken for the last two(2) years. Staying open letting hot air in in the summer and cold air in the winter.

    Sep 24, 2018
  • anon

    Mr. Haber, Thank you very much for your comment to this posting. The audit team is in the early stages of this audit project and will conduct reviews to determine if HVAC PM is occurring at the required frequencies. As the project moves forward, we will take your comment under consideration in our quest to answer the objective of the audit.

    Sep 25, 2018
  • anon

    I am a Rural carrier at 21093,Lutherville-Timonium Maryland. The HVAC maintenance over my 20+ years has been extremely wasteful. An internal audit should be done to make better use of Postal funds!

    Sep 24, 2018
  • anon

    DJ Callahan, Thank you very much for your comment to this posting. The Postal Service, as well as HVAC equipment manufacturers, require preventive maintenance to prolong the life of the equipment and identify potential issues before they result in extreme malfunction. Having a comfortable and safe working environment as a result of conducting the required preventive maintenance is the overall objective.

    Sep 25, 2018
  • anon

    Here at the NJI/NDC in northern NJ , our manpower has been cut to the point that we don't have the people to do the maintenance

    Sep 24, 2018
  • anon

    Mike, Thank you very much for your comment to this posting. The audit team developed a random sample of Postal Service facilities that will be included in our review. If at all possible, we will take your comment under consideration as we move forward to answer the objective of this audit. There may be opportunity to include facilities that are judgmentally selected to add value to our audit results.

    Sep 25, 2018
  • anon

    You should audit the Toledo P&DC.

    Sep 22, 2018
  • anon

    Mike, Thank you very much for your comment to this posting. The audit team developed a random sample of Postal Service facilities that will be included in our review. If at all possible, we will take your comment under consideration as we move forward to answer the objective of this audit.

    Sep 25, 2018
  • anon

    I am a building equipment mechanic. I work for an installation with a main office and 10 stations. All HVAC maintenance is no longer done in a timely manner. When the mail processing equipment was removed the building equipment was basically an oversight. As employees we try our best to keep things safe, but with no real tracking system (EMARS) we are not doing 100% of maintenance. Our 10 stations have no HVAC routes. We are just told do your best.

    Sep 21, 2018
  • anon

    Mr. Halloran, Thank you very much for your informative comment. The audit team is in the early stages of this project and we established a methodology and scope to achieve the stated objective of the audit. As we move forward with the project, we will take your comment under consideration and determine if we can address those issues that you mention above. Safety is of utmost concern as we conduct our review of HVAC PM.

    Sep 25, 2018
  • anon

    No. There is no pm hvac program in usps. Clearly USPS has problems nationwide or a landlord wouldn't be evicting us from a 1M+ as ft plant in Milwaukee and rats falling on customers in Albuquerque. Yes. It's penny wise & dollar stupid. Putting leaders in charge whose mission is first & foremost "keep boss happy' perpuates mismanagement by private for profit business standards. Recently Facilities VP Tom Samra sent out a suggestion that hvac hardware be painted. Mr. Samra has held position since 11/2005. First time seing anything directed by his Office. There was of course, zero support. Want input. Maybe you should share a cup of coffee with us Amt's down in Houston. We'll can walk you thru the moist fog of badly kept Maintance schedules.

    Sep 21, 2018
  • anon

    Thank you very much for your comment to this posting. The project objective is to evaluate the effectiveness of the current HVAC PM process. We are aware that there is no HVAC PM program at this time; however, Postal Service criteria does require HVAC PM at regular frequencies. The audit team is at the early stages of the project and we will take your comments under consideration as we move forward to answer the objective of this audit.

    Sep 25, 2018
  • anon

    Read your job description The USPS did not hire you to maintain HVAC equipment, they hired you to repair and maintain Postal Equipment. I will admit your job description does say AMT ( Area Maintenance Technicians" Respond to HVAC emergencies to do minor repairs to air conditioning equipment at government owned buildings not under service contract. The Post Master of the office is responsible to set up Seasonal maintenance contracts or hold Landlords responsible for maintenance.

    Sep 24, 2018
  • anon

    Thank you very much for your comment to this posting. The audit team will establish the roles and responsibilities of the personnel responsible for providing preventive maintenance on HVAC equipment installed at its owned facilities. There are also leased facilities in which the Postal Service is required to provide this maintenance and not the building owner. We will also correlate the required preventive maintenance to repairs and replacements of HVAC equipment at Postal Service facilities.

    Sep 25, 2018
  • anon

    In my plant, the Raleigh, NC P&DC we paid contractors to put in a new A/C unit, millions of dollars. They put the chiller in backward, won't fix it until they get paid; management won't pay until its fixed. So management hires a different contractor to fix it, which voided whatever warranty the original contractor had with us. You can't make this stuff up.

    Sep 21, 2018
  • anon

    Mr. Mendez, Thank you very much for your comment to our audit project posting. The audit team is in the early stages of this project and will follow the methodology within the stated scope to answer the objective of the audit, included in the posting above. If at all possible, the audit team will take under consideration the issues that you have identified, during the remaining stages of this project.

    Sep 25, 2018

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