• Project Title:
  • Facility Condition Reviews - Western Area
  • Start Date:
  • Wednesday, May 17, 2017
  • Estimated Report Release Date:
  • September 2017

How Clean, Safe, and Inviting is your Western Area Post Office?

The post office lobby is the principal business office of the Postal Service and often the only close-up view customers get of postal operations. The lobby’s appearance and maintenance directly affect the Postal Service’s image and are essential to its business. A bright, clean, and welcoming post office is more likely to leave customers with a positive impression.

 
  • Project Title:
  • Oversight of Contracting Officer Warrant Levels
  • Start Date:
  • Friday, April 7, 2017
  • Estimated Report Release Date:
  • August 2017

Are Contracting Officers Improperly Exceeding their Delegated Contracting Authority?

The Postal Service has 137 contracting officers (CO) who manage contracts in three systems—the Contract Authoring and Management System, Transportation Contracting Support System, and electronic Facilities Management System. COs are granted authority to make purchases at one of four warrant levels ranging from up to $250,000 to unlimited contracting authority.

 
  • Project Title:
  • Network Operations Continuous Improvement Processes
  • Start Date:
  • Tuesday, April 18, 2017
  • Estimated Report Release Date:
  • October 2017

Is the Postal Service effectively using continuous improvement processes to make improvements?

The U.S. Postal Service uses continuous improvement methodologies based on collaborative team efforts to improve performance as well as systematically remove defects. The methodologies include the A3 process, Kaizen, and the Define, Measure, Analyze, Improve, and Control (DMAIC). 

 
  • Project Title:
  • U.S. Postal Service’s Revenue, Pieces, and Weights (RPW) Report Processing
  • Start Date:
  • Tuesday, May 2, 2017
  • Estimated Report Release Date:
  • October 2017

How accurate is the Revenue, Pieces and Weight (RPW) sampling data?

The Adjustment Revenue, Pieces, and Weights (ARPW) system combines data from multiple sources to produce the Postal Service's official revenue, pieces, and weight (RPW) report for domestic and international mail categories, as well as fees by type of service.

 
  • Project Title:
  • Field Material Handling Projects
  • Start Date:
  • Monday, March 27, 2017
  • Estimated Report Release Date:
  • September 2017

Have Field Material Handling Projects Benefited the U.S. Postal Service?

The U.S. Postal Service has one of the largest material handling systems in the world for moving mail. There are more than 200 miles of conveyors and more than 8,500 pieces of mail processing equipment used to sort more than half the world’s mail. 

 
  • Project Title:
  • Government Purchase Cards
  • Start Date:
  • Monday, March 6, 2017
  • Estimated Report Release Date:
  • September 2017

How Can the Postal Service Prevent Misuse of Purchase Cards?

The Government Purchase Card Program provides purchase cards to agencies and departments throughout the U.S. government. The purpose of the program is to simplify the administrative work and streamline the payment process for small purchases. There are currently over 350 agencies participating in the program.

 
  • Project Title:
  • Supervisory Span of Control - Southern Area
  • Start Date:
  • Thursday, February 2, 2017
  • Estimated Report Release Date:
  • July 2017

Do delivery units have the correct Supervisory Span of Control?

Managers and supervisors provide oversight at post offices and stations. Title 39, U.S.C. §101 Part 1, Chapter 1, states; the Postal Service “. . . shall provide prompt, reliable, and efficient services to patrons in all areas . . .”