• Project Title:
  • Innovating Parcel Delivery
  • Start Date:
  • Monday, March 25, 2019
  • Estimated Report Release Date:
  • August 2019

How Can USPS Improve Delivery of Packages on the First Attempt?

The Postal Service has seen a continuous increase in package volumes over the past few years. As more people shop online, package delivery service will continue to grow. Delivering a package on the first attempt is vital to the Postal Service’s ability to serve its customers efficiently.