• Project Title:
  • Study of Service Performance Metrics
  • Start Date:
  • Tuesday, November 27, 2018
  • Estimated Report Release Date:
  • July 2019

Is USPS Collecting, Processing, Transporting and Delivering Mail in a Timely Manner?

The Postal Service has service performance goals for time it should take to deliver a piece of mail after it is collected. These goals are called Service Standards, and they vary by class of mail and by distance between collection and delivery locations.