• Project Title:
  • Postal Service’s Positioning to Mitigate Increased Fuel Consumption and Prices
  • Start Date:
  • Monday, February 6, 2017
  • Estimated Report Release Date:
  • April 2017

Is USPS Prepared for Rising Fuel Prices and Increased Consumption?

The U.S. Postal Service has one of the largest transportation networks in the world and transports mail and equipment between plants, post offices, or other designated points that receive or dispatch mail. The surface transportation network consists of almost 16,000 supplier-operated highway contract routes (HCRs) and a network of over 7,600 Postal Service mail transport vehicles.

 
  • Project Title:
  • Registered Mail
  • Start Date:
  • Monday, January 9, 2017
  • Estimated Report Release Date:
  • July 2017

How Can the Postal Service Improve Registered Mail?

Registered Mail provides extra protection for valuable letters and packages with evidence of mailing and delivery. Registered Mail is placed under tight security from the point it enters the mailstream to delivery, and it includes hand-to-hand transfer during transit. When not in transit, Registered Mail items are in locked cages separate from other mail.

 
  • Project Title:
  • HCR Irregularity Reporting
  • Start Date:
  • Tuesday, January 10, 2017
  • Estimated Report Release Date:
  • July 2017

Is USPS Effectively Reporting Highway Contract Route Irregularities?

In fiscal year 2016, the Postal Service spent over $3 billion for almost 8,700 highway contract routes (HCRs). The Postal Service awards these contracts to transport mail between post offices and other designated stops. They are the largest group of contracts managed by Postal Service contracting officers. 

 
  • Project Title:
  • Undeliverable Bulk Business Mail at the Margaret L. Sellers Processing and Distribution Center in San Diego, CA
  • Start Date:
  • Monday, January 9, 2017
  • Estimated Report Release Date:
  • June 2017

Is the Margaret L. Sellers P&DC correctly processing undeliverable bulk business mail?

Business mailers rely on the U.S. Postal Service to deliver their marketing mail. This is generally bulk mailings, such as flyers, newsletters, and catalogs. When this mail cannot be delivered by the Postal Service because of an expired change of address, missing postage, or an incomplete, illegible, or incorrect address it is recycled rather than being returned to the mailer.

 
  • Project Title:
  • Assessing Postal Service Employee Morale
  • Start Date:
  • Wednesday, August 17, 2016
  • Estimated Report Release Date:
  • April 2017

How Can the Postal Service Improve Employee Engagement and Morale?

The Postmaster General and the chief human resource officer have indicated that improving employee engagement is one of their top priorities. Morale is the collective drive of employees to help the organization meet its goals. Studies have shown when employees feel engaged there is a direct impact to morale.