OIG’s Office of Audit makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our audit report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2018 Internal Controls Over Voyager Card Transactions and Reconciliation Process – Loch Raven Branch, Towson, MD 11/09/2017 FCS-FM-18-003 $0 Open

R - 2 -- Revise the Voyager Fleet Card Standard Operating Procedure to provide clear and concise guidance for site managers on timely reporting of fraudulent Voyager activity.

Disagree
2018 Internal Controls Over Voyager Card Transactions and Reconciliation Process - Southeast Austin Station 11/03/2017 FCS-FM-18-001 $7,199 Open

R - 1 -- Develop a process to monitor Voyager card reconciliation and documentation retention to ensure consistent oversight of the Voyager Card program at the Southeast Austin Station.

Agree
2018 Internal Controls Over Voyager Card Transactions and Reconciliation Process - Southeast Austin Station 11/03/2017 FCS-FM-18-001 $0 Open

R - 2 -- Require all applicable station personnel to complete Voyager card training, focusing on procedures for reconciling and disputing transactions and document retention.

Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open

R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units.

Agree
2018 Consolidation of Mail for Network Distribution Centers - Chicago and San Francisco 10/27/2017 NL-AR-18-002 $0 Open

R - 1 -- Update Postal Service Headquarters standard operating procedures to clarify the frequency of inspections and establish standards to assess the need for consolidation deconsolidation facility trips.

Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open

R - 6 -- Update the Scan Data Integrity report to identify improper scans performed at delivery units.

Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open

R - 1 -- Reinforce to delivery unit personnel the importance of adhering to package scanning guidelines.

Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open

R - 5 -- Create a reason code for stop-the-clock scans entered using the manual input mode for the Mobile Delivery Device (MDD) and include this data on the Manual Entries report to track MDD malfunctions by reason codes.

Disagree
2018 Consolidation of Mail for Network Distribution Centers - Chicago and San Francisco 10/27/2017 NL-AR-18-002 $3,150,122 Open

R - 2 -- Evaluate the Chicago and San Francisco consolidation deconsolidation facilities to determine transportation needs and modify the contracts as necessary.

Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open

R - 2 -- Develop a process that will allow carriers to scan multiple packages to a single delivery address to provide accurate delivery information to customers.

Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates