Audit recommendations that are closed.
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Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2018 Walk-In Revenue Refunds - Secaucus, NJ, Main Office 05/03/2018 FCS-FM-18-015 $3,647 Closed R - 1 -- Instruct the postmaster to reiterate to all unit personnel the requirements for properly processing voided Postage Validation Imprinter labels and PS Forms 3533, Application for Refund of Fees Products and Withdrawal of Customer Accounts, for metered postage refunds. Agree
2018 Express Mail Failure Refunds – Chicago, IL, Loop Station 03/28/2018 FCS-FM-18-010 $1,537 Closed R - 1 -- Reiterate to unit personnel the policies for obtaining and maintaining supporting documentation for Express Mail refunds, reviewing refund request forms prior to issuing Express Mail refunds, confirming Express Mail refunds are warranted, and recording Express Mail refunds in the correct Account Identifier Code. Agree
2018 Internal Controls Over Refunds for Walk-In Revenue - Carmel Mountain Postal Store, San Diego, CA 03/22/2018 FCS-FM-18-009 $0 Closed R - 1 -- Reiterate to all unit personnel the requirements for properly completing PS Form 3533, Application for Refund of Fees, Products and Withdrawal of Customer Accounts. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Closed R - 2 -- Direct the senior plant manager to require responsible managers to complete badge access reviews. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Closed R - 1 -- Direct the senior plant manager to communicate badge access review policy requirements to managers. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Closed R - 7 -- Direct the senior plant manager to communicate policy requirements for challenging and escorting unauthorized individuals in controlled areas. Agree
2018 Internal Controls Over Permit Postage and Fee Refunds – Palm Coast, FL Branch 03/06/2018 FCS-FM-18-008 $96,551 Closed R - 1 -- To provide Business Reply Mail Refresher training for destroying business reply mail with postage affixed to the bulk mail technician. Agree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $68,200 Closed R - 6 -- Reiterate the Department of Labor adjudication policy and guidance, emphasizing the importance of compliance. Agree
2018 Voyager Fleet Card Management - Great Lakes Area 02/23/2018 DR-AR-18-002 $0 Closed R - 2 -- Direct District Managers to ensure site managers/reconcilers report all missing Voyager fleet cards to Voyager/US Bank. Agree
2018 Internal Controls Over Walk- in Revenue Refunds – Kissimmee, FL, Main Office 02/12/2018 FCS-FM-18-007 $0 Closed R - 2 -- To reiterate to all unit personnel the requirements for processing refunds supported by customer printed postage meter stamp Agree

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