The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 2 -- Incorporate strategic activities into the Export Controls Program, including (a) developing an overall strategic plan and a written risk assessment; (b) conducting regular cost benefit analyses to assess effectiveness and value, and (c) proactively monitoring emerging issues and analyzing export compliance data collected from electronic and physical screenings. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 3 -- Revise Postal Service guidance to (1) require delivery managers justify and support all clock ring adjustments, (2) include an appropriate retention period for documenting clock ring adjustments, and (3) establish periodic monitoring of clock ring adjustments to ensure employee work hour changes are accurate, justified, and supported. Disagree
2018 Postal Service's Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 Open R - 2 -- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2018 First-Class Mail Service Performance Measurement - Northeast Area 05/22/2018 NO-AR-18-006 $0 Open R - 1 -- establish an ongoing process to ensure all Hoshin plans are complete and current as required by Postal Service guidance. Disagree
2018 Mail Processing Facilities Staffing 03/30/2018 NO-AR-18-004 $0 Open R - 3 -- implement and document the Verification, Validation, and Accreditation process for the Function 1 Scheduler. Disagree
2019 Informed Visibility Vulnerability Assessment 10/12/2018 IT-AR-19-001 $0 Open R - 2 -- review the controls identified in the Center for Internet Security benchmarks and consider them for inclusion into the published standard. Disagree
2018 Opioid Safety Preparedness 06/18/2018 HR-AR-18-006 $0 Open R - 1 -- Reinforce current suspicious mail protocols and issue communication specific to synthetic opioids to all employees. Disagree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $0 Open R - 3 -- Amend the Electronic Records Information Management System Postal Service Form 5500, Contract Route Irregularity Report, retention schedule from one-year to match Highway Contract Route contract terms. Disagree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 Open R - 2 -- Limit user access in GATS to levels appropriate for user oversight responsibilities via automated controls, or compensating manual controls. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 3 -- Designate an officer to consolidate existing efforts and lead the implementation of a unified, comprehensive organizational strategy to combat the role of the postal network in facilitating illicit drug distribution. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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