OIG’s Office of Audit makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our audit report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2015 Management of Unauthorized Software 07/14/2015 IT-MA-15-003 $0 Open R - 2 -- Assign personnel to coordinate with district Information Technology staff on a quarterly basis to monitor, identify, and remove unauthorized software from the network. Agree
2017 Internal Controls Over Stamp Stock Shipments - James Crews Station, Kansas City, MO 09/29/2017 FT-FM-17-034 $0 Open R - 2 -- Reiterate policies in Handbook F-101, Field Accounting Procedures, for receiving stock; maintaining required documentation; and researching and resolving financial discrepancies. Agree
2017 Timeliness of Mail Processing at the Santa Clarita, CA, Processing and Distribution Center 04/06/2017 NO-AR-17-007 $0 Open R - 3 -- Develop a 2-5 year package processing plan for the Santa Clarita P&DC to ensure processing capacity and staffing are adequate to support current and future package volume growth; in the interim, continue to redirect packages to facilities with excess processing capacity where possible; and ensure preventive maintenance is performed within established parameters. Agree
2018 Consolidation of Mail for Network Distribution Centers - Chicago and San Francisco 10/27/2017 NL-AR-18-002 $0 Open R - 1 -- Update Postal Service Headquarters standard operating procedures to clarify the frequency of inspections and establish standards to assess the need for consolidation deconsolidation facility trips. Agree
2017 Facility Condition Reviews - Pacific Area 09/06/2017 SM-AR-17-007 $0 Open R - 6 -- Provide safety inspection training to district safety personnel and local management. Agree
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 Open R - 2 -- Expand the Postal Service’s social media strategy, which is currently customer-focused, to include a process to monitor and respond to employee comments on employee-focused social media websites. Agree
2017 Cost Segment 3 - Clerks and Mail Handlers 03/22/2017 CP-AR-17-007 $0 Open R - 2 -- Enhance the current documented procedures to provide greater transparency into the cost development process and prevent the loss of institutional knowledge. The procedures should include steps for extracting data to perform mail processing cost calculations; a disclosure statement explaining why Management Operating Data System (MODS) data is subject to change; a list of finance numbers to compute cost pool totals; the methodology for aligning MODS operations to cost pools and labor distribution codes; and steps for calculating cost adjustments. Agree
2018 International Exchange Offices 12/11/2017 MS-AR-18-001 $0 Open R - 2 -- Provide Customs and Border Protection officers with valid login credentials to access the Global Business System. Agree
2017 Oversight of Contracting Officer Authority 09/06/2017 SM-AR-17-008 $0 Open R - 2 -- Assess the feasibility of using the systems controls in the Contract Authoring and Management System to prevent contracting officers from committing contract actions that exceed their delegated contracting authority. Agree
2016 Postmaster Cost Segment 09/08/2016 CP-AR-16-010 $0 Open R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates