The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 4 -- Modify the Time and Attendance Collection System to include a field where managers must annotate reasons for making clock ring adjustments to enhance visibility and oversight and to ensure compliance with policy. Disagree
2017 Packages Suspected of Containing Marijuana 10/12/2016 HR-AR-17-001 $0 Open R - 1 -- Implement a nationwide policy for handling, tracking, and providing additional security for packages suspected of containing marijuana to reduce the risk of these packages being lost or stolen. The tracking should be comprehensive to include initial retrieval from the mail to resolution, and reporting all packages suspected of being lost or stolen and related employee misconduct to the Office of Inspector General. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 5 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Underground Storage Tanks 02/05/2019 HR-AR-19-001 $0 Open R - 2 -- Establish an oversight mechanism to ensure underground storage tank Class C operators complete annual refresher training as required. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 3 -- Reiterate through formal communication the requirements for renewal clauses, and revise the current review and approval process to ensure renewals are used appropriately. Agree
2016 Rock Springs, WY, Customer Service Mail Processing Center Consolidation 01/07/2016 NO-AR-16-006 $0 Open R - 2 -- Determine and document the impact of excluding the automated flat volume from the Rock Springs Area Mail Processing feasibility study during the first post-implementation review. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 3 -- Designate an officer to consolidate existing efforts and lead the implementation of a unified, comprehensive organizational strategy to combat the role of the postal network in facilitating illicit drug distribution. Disagree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Employee Issues at the Dickinson, North Dakota Post Office 08/10/2018 HR-AR-18-008 $0 Open R - 2 -- Implement and communicate a process for district Human Resources personnel to timely identify and pay current, newly hired, and converted rural carriers their bonuses under the May 17, 2014, Memorandum of Understanding. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 7 -- add other languages to the automated Interactive Voice Response system. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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