The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2015 Area Mail Processing Consolidations 06/05/2015 NO-AR-15-007 $0 Open R - 2 -- Define “substantive change” with respect to changes that warrant revisions to area mail processing feasibility studies and specify timeframes for evaluating a feasibility study to determine whether substantive change(s) occurred. Agree
2018 Delayed Mail Reporting in the Great Lakes Area 05/17/2018 NO-AR-18-005 $0 Open R - 3 -- Ensure plant management at the Detroit Network Distribution Center develop a standard operating procedure to verify deliverable mail is not mixed in with Undeliverable Bulk Business mail when it is received at the facility. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 6 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Review of Mobile Applications 12/20/2017 IT-AR-18-001 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 8 -- review and update the Spanish survey to ensure questions are completely and accurately translated, and increase oversight of the contractor maintaining and updating the Spanish translation. Agree
2017 Prohibited Inbound International Mailings 07/18/2017 MS-AR-17-008 $0 Open R - 3 -- Conduct a formal cost analysis comparing various disposal options for the Postal Service’s handling of prohibited mailings and determine which is the most cost effective. Disagree
2017 Function 4 Efficiency in the Colorado/Wyoming District 12/08/2016 MS-AR-17-001 $0 Open R - 2 -- Actively monitor employees to manage workload and ensure they are processing mail efficiently. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 5 -- Reconcile existing policy and clause language to clarify written notification requirements for Clause 2-19: Option to Extend. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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