OIG’s Office of Audit makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our audit report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Timecard Adjustments at Facilities in the Greater Boston District 08/01/2018 HR-AR-18-007 $0 Open R - 2 -- The Manager, Greater Boston District, establish a formal oversight process at the district and facility levels to ensure supervisors disallow time, delete clock rings, and extend lunches properly. Disagree
2017 Delayed Mail Validation 08/10/2017 NO-AR-17-011 $0 Open R - 3 -- establish a formal process to integrate data from the Mail History Tracking System and Enterprise Data Warehouse, specifically delayed mail and mail processed after the processing cut-off time, into the Mail Condition Reporting System. Disagree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 3 -- Reiterate through formal communication the requirements for renewal clauses, and revise the current review and approval process to ensure renewals are used appropriately. Agree
2018 Parcel Return Service - Los Angeles District 06/01/2018 MS-AR-18-004 $0 Open R - 2 -- Ensure Parcel Return Service authorization documentation and dispatch logs are up to date and maintained locally at all Return Delivery Unit locations and Return Sectional Center Facilities. Agree
2017 Mail Processing Variance Model 06/19/2017 NO-AR-17-010 $0 Open R - 2 -- Evaluate developing specific Mail Processing Variance targets for similar mail processing facilities based on types of mail processed, types of processing machines used, mail volume, and facility size. Agree
2015 Substantial Increase in Delayed Mail 08/13/2015 NO-MA-15-004 $0 Open R - 4 -- Establish criteria for determining if the network has stabilized and ensure the criteria are met prior to resuming the Phase II consolidations or conducting any other optimization efforts. Agree
2018 Delivery Delays - Atlanta District 07/03/2018 DR-AR-18-007 $0 Open R - 2 -- review route adjustment requirements and develop a plan to prioritize and update routes, as appropriate, to meet current delivery requirements through the Route Count and Inspection process. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 5 -- Create a reason code for stop-the-clock scans entered using the manual input mode for the Mobile Delivery Device (MDD) and include this data on the Manual Entries report to track MDD malfunctions by reason codes. Disagree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates