Data use is critical for all aspects of the U.S. Postal Service’s operations, including determining costs and setting prices. That’s why data systems need to be accurate and reliable.
Our recent audit...Read More
The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.
Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.
|Fiscal Year||Report Title||Issue Date||Report Number||Financial Value||Status||Recommendation||Management Response|
|2016||Postmaster Cost Segment||09/08/2016||CP-AR-16-010||$0||Open||R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study.||Agree|
|2017||Use of Independent Contractor Studies||10/14/2016||CP-AR-17-002||$0||Open||R - 3 -- Establish a retention policy for contracted external studies.||Agree|
|2017||Use of Independent Contractor Studies||10/14/2016||CP-AR-17-002||$0||Open||R - 2 -- Store and share final study results in a centralized location accessible to an identified level of management.||Agree|
|2018||Delivery Charge Codes||01/19/2018||CP-AR-18-002||$0||Open||R - 2 -- Modify the Time and Attendance Collection System to establish controls that flag invalid time codes on Sundays for supervisor correction. In the interim, develop a process to monitor the accuracy of clock rings and hold the delivery management team accountable for ensuring Sunday delivery work hours are charged to the proper operation numbers and labor distribution codes.||Disagree|
|2018||Delivery Charge Codes||01/19/2018||CP-AR-18-002||$0||Open||R - 4 -- Modify the Time and Attendance Collection System to include a field where managers must annotate reasons for making clock ring adjustments to enhance visibility and oversight and to ensure compliance with policy.||Disagree|
|2018||Delivery Charge Codes||01/19/2018||CP-AR-18-002||$0||Open||R - 3 -- Revise Postal Service guidance to (1) require delivery managers justify and support all clock ring adjustments, (2) include an appropriate retention period for documenting clock ring adjustments, and (3) establish periodic monitoring of clock ring adjustments to ensure employee work hour changes are accurate, justified, and supported.||Disagree|
|2018||Delivery Charge Codes||01/19/2018||CP-AR-18-002||$0||Open||R - 1 -- Reiterate to delivery personnel the importance of charging work hours to appropriate operation numbers and labor distribution codes.||Disagree|
|2018||Delivery Charge Codes||01/19/2018||CP-AR-18-002||$0||Open||R - 5 -- Establish automated controls that ensure delivery supervisors identify missing and incorrect end tour clock rings and make the necessary and timely corrections in the Time and Attendance Collection System.||Disagree|
|2018||Inbound International Parcel Volume Variance||04/20/2018||CP-AR-18-004||$0||Open||R - 3 -- Develop a methodology to estimate and track mail volume for Letter Class Untracked Packets in the Enterprise Data Warehouse.||Agree|
|2018||Inbound International Parcel Volume Variance||04/20/2018||CP-AR-18-004||$0||Open||R - 4 -- Develop a built-in report within the Enterprise Data Warehouse that Postal Service functional areas can use to obtain reliable and complete inbound international mail volume and weight data.||Disagree|