The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2016 U.S. Postal Service Building Occupancy Data 12/08/2015 CP-AR-16-002 $0 Open R - 2 -- Establish documented procedures for updating facility space usage data on an annual basis and establish criteria for determining when to conduct new facility space usage studies. Agree
2016 U.S. Postal Service Building Occupancy Data 12/08/2015 CP-AR-16-002 $0 Open R - 1 -- Conduct and document a new facility space usage study that reflects current network and facility operations. Agree
2016 Postmaster Cost Segment 09/08/2016 CP-AR-16-010 $0 Open R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study. Agree
2017 Use of Independent Contractor Studies 10/14/2016 CP-AR-17-002 $0 Open R - 3 -- Establish a retention policy for contracted external studies. Agree
2017 Use of Independent Contractor Studies 10/14/2016 CP-AR-17-002 $0 Open R - 2 -- Store and share final study results in a centralized location accessible to an identified level of management. Agree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 1 -- Reiterate to delivery personnel the importance of charging work hours to appropriate operation numbers and labor distribution codes. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 3 -- Revise Postal Service guidance to (1) require delivery managers justify and support all clock ring adjustments, (2) include an appropriate retention period for documenting clock ring adjustments, and (3) establish periodic monitoring of clock ring adjustments to ensure employee work hour changes are accurate, justified, and supported. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 5 -- Establish automated controls that ensure delivery supervisors identify missing and incorrect end tour clock rings and make the necessary and timely corrections in the Time and Attendance Collection System. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 2 -- Modify the Time and Attendance Collection System to establish controls that flag invalid time codes on Sundays for supervisor correction. In the interim, develop a process to monitor the accuracy of clock rings and hold the delivery management team accountable for ensuring Sunday delivery work hours are charged to the proper operation numbers and labor distribution codes. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 4 -- Modify the Time and Attendance Collection System to include a field where managers must annotate reasons for making clock ring adjustments to enhance visibility and oversight and to ensure compliance with policy. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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