The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 1 -- Should develop a strategic plan to assess how Intelligent Mail barcode and Informed Visibility technologies can be enhanced to support costing and, based on that assessment, determine how and when the technologies can be leveraged to improve costing. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 3 -- Should use Intelligent Mail barcode and Informed Visibility technologies to evaluate the impact of unexpected or nonstandard mail flows on First-Class Mail letter cost model estimates and, based on the evaluation, consider filing a petition with the Postal Regulatory Commission to use Intelligent Mail barcode and Informed Visibility data to update the model. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 2 -- Develop sampling policy to specify how employees select Electronic Verification System packages. Disagree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 2 -- Should coordinate with the Vice President, Enterprise Analytics, to create and provide access to detailed Intelligent Mail barcode data reports or dashboards in Informed Visibility for use by costing personnel. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 3 -- Instruct management to follow review procedures and develop oversight controls for district business mail entry managers. Agree
2018 U.S. Postal Service Emergency Suspension Process 09/24/2018 SM-AR-18-007 $0 Open R - 1 -- reinforce policy for district personnel who manage emergency suspensions through formal communications and refresher training on the suspension process. Agree
2018 U.S. Postal Service Emergency Suspension Process 09/24/2018 SM-AR-18-007 $0 Open R - 3 -- take appropriate action to address: (1) facilities stagnate in the discontinuance process, (2) facilities without alternate quarter searches conducted, and (3) the facility with an incorrect recording in the Change Suspension Discontinuance Center. Agree
2018 U.S. Postal Service Emergency Suspension Process 09/24/2018 SM-AR-18-007 $0 Open R - 2 -- develop standard operating procedures, or enhance current guidance for the emergency suspension process to be more comprehensive in the areas of roles and responsibilities, deliverables, monitoring, and communication protocols. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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