The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2017 Prohibited Inbound International Mailings 07/18/2017 MS-AR-17-008 $0 Open R - 6 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Business Customer Retention Strategies 05/17/2018 MS-AR-18-003 $0 Open R - 3 -- Establish customer retention team employees’ individual goals and performance metrics. Agree
2017 Mail Processing Variance Model 06/19/2017 NO-AR-17-010 $0 Open R - 2 -- Evaluate developing specific Mail Processing Variance targets for similar mail processing facilities based on types of mail processed, types of processing machines used, mail volume, and facility size. Agree
2018 Opioid Safety Preparedness 06/18/2018 HR-AR-18-006 $0 Open R - 3 -- Formally document the prescribed frequency of twice per year for the Recognizing and Handling Suspicious Mail Stand-up Talk to be conducted. Agree
2017 Mail Processing Operations at the Roanoke, VA, Processing and Distribution Center 01/17/2017 NO-AR-17-003 $0 Open R - 2 -- Re-evaluate transportation savings in the Roanoke, VA, Processing and Distribution Center area mail processing feasibility study during the first post-implementation review. Agree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 Open R - 2 -- Limit user access in GATS to levels appropriate for user oversight responsibilities via automated controls, or compensating manual controls. Disagree
2016 Management and Oversight of Highway Contract Routes 09/30/2016 NL-AR-16-006 $0 Open R - 2 -- Review and determine the adequacy of the administrative official’s oversight of highway contract routes. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 3 -- Reiterate through formal communication the requirements for renewal clauses, and revise the current review and approval process to ensure renewals are used appropriately. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 1 -- Re-evaluate and update the projected operational and transportation financial impacts associated with the operational window change. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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