The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2018 Marketing Mail Letters Workshare Discounts 08/01/2018 CP-AR-18-006 $0 Open R - 1 -- Direct the Manager, Cost Attribution, to document the periodic review of non-recurring inputs in the Marketing Mail letters cost model, to include conducting and maintaining documentation of cost-benefit and sensitivity analyses. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 2 -- Should coordinate with the Vice President, Enterprise Analytics, to create and provide access to detailed Intelligent Mail barcode data reports or dashboards in Informed Visibility for use by costing personnel. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 1 -- Should develop a strategic plan to assess how Intelligent Mail barcode and Informed Visibility technologies can be enhanced to support costing and, based on that assessment, determine how and when the technologies can be leveraged to improve costing. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 3 -- Should use Intelligent Mail barcode and Informed Visibility technologies to evaluate the impact of unexpected or nonstandard mail flows on First-Class Mail letter cost model estimates and, based on the evaluation, consider filing a petition with the Postal Regulatory Commission to use Intelligent Mail barcode and Informed Visibility data to update the model. Agree
2016 Review of City Carrier Office Efficiency - Colorado/Wyoming District 01/20/2016 DR-AR-16-002 $64,263,499 Open R - 1 -- Eliminate 179,619 workhours at delivery units. Agree
2017 City Carriers Returning After Six PM - Bay Valley District 08/30/2017 DR-AR-17-007 $0 Open R - 4 -- Develop and execute a plan to review current package volume data for city delivery units, beginning with the oldest route adjustment dates and modify route base package volumes and route values through the Route Count and Inspection process or minor route adjustments. Agree
2017 Mail Collection Box – Management of Service Status 09/08/2017 DR-AR-17-009 $0 Open R - 3 -- Modify the CPMS to add adequate reporting, tracking tools, and system controls to improve management and oversight for collection boxes placed in out-of-service status. Agree
2017 Mail Collection Box – Management of Service Status 09/08/2017 DR-AR-17-009 $0 Open R - 1 -- Establish national policies or procedures for out-of-service collection boxes to ensure consistent use, duration, and approval levels to maintain complete and updated information in the Collection Point Management System (CPMS). Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 2 -- Develop a process that will allow carriers to scan multiple packages to a single delivery address to provide accurate delivery information to customers. Disagree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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