The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2016 Review of City Carrier Office Efficiency - Colorado/Wyoming District 01/20/2016 DR-AR-16-002 $64,263,499 Open R - 1 -- Eliminate 179,619 workhours at delivery units. Agree
2017 City Carriers Returning After Six PM - Bay Valley District 08/30/2017 DR-AR-17-007 $0 Open R - 4 -- Develop and execute a plan to review current package volume data for city delivery units, beginning with the oldest route adjustment dates and modify route base package volumes and route values through the Route Count and Inspection process or minor route adjustments. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 5 -- Create a reason code for stop-the-clock scans entered using the manual input mode for the Mobile Delivery Device (MDD) and include this data on the Manual Entries report to track MDD malfunctions by reason codes. Disagree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 2 -- Develop a process that will allow carriers to scan multiple packages to a single delivery address to provide accurate delivery information to customers. Disagree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2018 City Carriers Returning After 6 P.M. - South Florida District 07/03/2018 DR-AR-18-006 $0 Open R - 3 -- Direct Plant Managers and Manager, Operation Program Support update mail arrival profiles and integrated operating plans with agreement by plant and delivery unit management, that reflect accurate mail arrival times and mail mix. Agree
2018 City Carriers Returning After 6 P.M. - South Florida District 07/03/2018 DR-AR-18-006 $116,297,744 Open R - 1 -- Conduct a study of district mail processing operations at the three Processing and Distribution Centers and improve mail flow within and between the plants, and to delivery units. Agree
2018 Management of VMF Undistributed Labor - Capital Metro and Great Lakes Area 07/03/2018 DR-AR-18-008 $2,989,381 Open R - 1 -- Ensure managers are aware of and trained on SEAM processes, tools, and reports to improve monitoring and oversight of operations. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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