The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2017 Assessing Marketers’ Barriers to Direct Mail 07/05/2017 MS-MA-17-001 $0 Open R - 2 -- Develop and implement a strategy to expand partnerships throughout the marketing industry. Agree
2017 Global Positioning System Trailer Visibility 06/26/2017 NL-AR-17-008 $2,487,581 Open R - 2 -- Identify and validate specific cost savings to support the $18.5 million Global Positioning System technology investment. Disagree
2017 Global Positioning System Trailer Visibility 06/26/2017 NL-AR-17-008 $0 Open R - 1 -- Suspend the Global Positioning System (GPS) implementation except for the Enterprise Transportation Analytics (ETA) systems module development and establish initiative milestones in the following sequence: Test and validate the ETA system when all modules are fully operational; Conduct a pilot program with the fully operational ETA system and the GPS trailer units to validate the complete technology solution; Develop a plan with established and validated performance metrics using ETA system and GPS data; and Deploy the remaining GPS units based on decision points from the above analytics. Disagree
2017 Postal Inspection Service Consumer Fraud Fund 05/04/2017 HR-AR-17-006 $0 Open R - 2 -- Develop formal written procedures for management of Consumer Fraud Fund requests and for tracking, monitoring, and reconciling expenditures. Agree
2017 Postal Inspection Service Consumer Fraud Fund 05/04/2017 HR-AR-17-006 $0 Open R - 1 -- Develop a requirement to evaluate the effectiveness of Consumer Fraud Fund expenditures using measurable performance goals. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2 -- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3 -- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2017 Accuracy of Grievance Settlement Payments 01/27/2017 HR-AR-17-003 $77,553 Open R - 2 -- Finalize resolution of outstanding underpayments and collect outstanding overpayments for the Kelly Services settlement. Agree
2017 Accuracy of Grievance Settlement Payments 01/27/2017 HR-AR-17-003 $3,443,354 Open R - 1 -- Finalize resolution of outstanding underpayments and collect outstanding overpayments for the Global Remedy settlement. Agree
2017 Mail Processing Operations at the Roanoke, VA, Processing and Distribution Center 01/17/2017 NO-AR-17-003 $0 Open R - 2 -- Re-evaluate transportation savings in the Roanoke, VA, Processing and Distribution Center area mail processing feasibility study during the first post-implementation review. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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