OIG’s Office of Audit makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our audit report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2018 Terminal Handling Services – Capital Metro Area 02/02/2018 NL-AR-18-004 $10,672,093 Open R - 5 -- Resolve the conflict between the failure to load contract requirement and the penalty assessment formula, finalize the automated terminal handling services supplier irregularity collection process, and determine and collect all outstanding contractual penalties. Agree
2018 Inbound ePackets Cost Attribution 01/23/2018 CP-AR-18-003 $0 Open R - 1 -- The Vice President, Pricing and Costing, should coordinate with Vice President, Network Operations, to establish procedures to track returns of undeliverable inbound ePackets. Agree
2018 Inbound ePackets Cost Attribution 01/23/2018 CP-AR-18-003 $0 Open R - 3 -- The Vice President, Pricing and Costing, should evaluate the costs of returning inbound ePackets and consider including a provision in future ePacket bilateral agreements that requires foreign posts to pay a service fee for ePacket returns. Agree
2018 Inbound ePackets Cost Attribution 01/23/2018 CP-AR-18-003 $0 Open R - 2 -- The Vice President, Pricing and Costing, should include the outbound international transportation costs and terminal dues paid to return inbound ePackets in ePacket proxy calculations, and attribute those costs to ePackets.. Agree
2018 Inbound ePackets Cost Attribution 01/23/2018 CP-AR-18-003 $0 Open R - 4 -- The Vice President, Pricing and Costing, should use the proxy ePacket cost estimate to report total costs and cost coverage for inbound ePackets as a separate line item in future fiscal years’ Annual Compliance Report. Agree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 4 -- Modify the Time and Attendance Collection System to include a field where managers must annotate reasons for making clock ring adjustments to enhance visibility and oversight and to ensure compliance with policy. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 1 -- Reiterate to delivery personnel the importance of charging work hours to appropriate operation numbers and labor distribution codes. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 3 -- Revise Postal Service guidance to (1) require delivery managers justify and support all clock ring adjustments, (2) include an appropriate retention period for documenting clock ring adjustments, and (3) establish periodic monitoring of clock ring adjustments to ensure employee work hour changes are accurate, justified, and supported. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 5 -- Establish automated controls that ensure delivery supervisors identify missing and incorrect end tour clock rings and make the necessary and timely corrections in the Time and Attendance Collection System. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 2 -- Modify the Time and Attendance Collection System to establish controls that flag invalid time codes on Sundays for supervisor correction. In the interim, develop a process to monitor the accuracy of clock rings and hold the delivery management team accountable for ensuring Sunday delivery work hours are charged to the proper operation numbers and labor distribution codes. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates