Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at USPS.com and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.

 

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  • 2 days 1 hour ago
    Do you know if they declared the work on the machine as Mail handlers or clerk work? We are getting on in our plant soon, I believe this is the one.
  • 2 days 21 hours ago
    I love reading these articles about the deployment of high-tech scanning systems. But in the end, it's the people using them that matters. Yesterday, I got a delivery of two packages. The...

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