Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.



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Recent Comments

  • 2 days 16 hours ago
    Recycling at the Lansing, Michigan Processing and Distribution Center has been eliminated for plastic bottles, small electronic components and batteries. We have been told to, "Just throw it...
  • 2 days 17 hours ago
    If the post office wants to have a dress code for their employees that is fine, how ever I have noticed for several years now, the mail carriers will make smart mouth comments to customers about the...

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