How important is same-day delivery to you when shopping online?

That ethereal voice was enough for Ray Kinsella to build a baseball diamond in his cornfield in the movie Field of Dreams. But is this approach a sound business model for same-day delivery providers? It seems to be the model they are following: provide same-day delivery in anticipation that customers will eventually consider it standard practice – and actually want it.

 

Plugging up the ‘Brain Drain’

When long-term, experienced workers leave companies, they take their know-how with them. It’s called “brain drain” and it happens at organizations of all sizes and kinds, most notably companies with a large number of baby boomers getting ready to retire and industries that are restructuring. The newspaper industry comes to mind, as does manufacturing, as does the U.S. Postal Service.

 

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How important is free shipping when deciding whether to place an online order?

Recent Comments

  • 13 hours 29 min ago
    Hi Lorraine, and thank you for your message. The OIG is an independent agency of the Postal Service which investigates fraud. waste, and abuse within the Postal Service; and day-to-day mail delivery...
  • 14 hours 14 min ago
    I would have liked to use the kiosk but could not pay for the cushioned mailer that I also needed to buy. I was also not offered 1st class mailing options. If both of these we possible, I would not...

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