B2C Growing Pains

As an online shopper, the world is your oyster. You can pretty much order anything from nearly anywhere in the world for delivery to your home, or in some cases, to wherever you direct the package. And increasingly, consumers are getting these deliveries at a reasonable cost and with plenty of visibility along the way.

 

Getting Inside the Customer’s Head

Aristotle’s tried and true rhetorical method might just be a successful formula for advertising, too. Tell them what you are going to tell them; tell them; and then tell them what you told them.

With advertising it seems, hitting people more than once – and via the same medium –yields the strongest results. Most notable, however, is that doubling down on a physical advertisement appears to be the best approach, according to our recent white paper, The Brain’s Response to Ad Sequencing

 

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Recent Comments

  • 1 day 8 hours ago
    I am trying to imagine this training for a customer service supervisor. They could role play bullying a probationary CCA to stay on the street. Then figure out the math for paying back a carrier in...
  • 2 days 5 hours ago
    I receive Hatch Act training pretty regularly, but I don't think I've ever had any ethics training. Once a year or so there is a quick stand-up on gift acceptance from customers but not...

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