Have you ever bought a new outfit online but sent it back when it didn’t fit right? Then you have participated in the world of reverse logistics. A new Office of Inspector General white paper, Riding the Returns Wave: Reverse Logistics and the U.S. Postal Service, examines emerging trends in reverse logistics. It looks at the current package return services offered by the Postal Service and considers further opportunities created by this booming market.
This year marks the 40th anniversary of the Inspector General Act of 1978, but the concept of oversight goes all the way back to the country’s founding when General George Washington adopted a European practice by...Read More