Meter Mail Refunds: “Is There A Better Way?”

Postage Meters are printing machines or systems for home or office that print postage directly onto mailpieces, or onto an approved label, for mailing. Customers can request refunds on meter mail for a variety of reasons. For example, customers can request refunds when meter mail postage is printed for the wrong denomination, mail is damaged before it is delivered to the Postal Service, or postage is printed but not mailed.

 

Scanning the Horizon–Use of Intelligent Mail Barcodes to Measure Service Performance

The Postal Accountability and Enhancement Act (PAEA) requires the Postal Service to measure service performance and report to the Postal Regulatory Commission (PRC). The PAEA directs that external measurement systems be used for evaluating the Postal Service’s mail delivery performance unless alternate systems have been approved by the PRC. The PRC reviews this data to ensure that delivery performance does not deteriorate under the current rate setting process and to assess customer satisfaction.

 

Revenue Protection

 

The Postal Service does not receive tax dollars to sustain its operations, but relies on accurate postage payments for support. While the vast majority of the Postal Service’s customers pay the full cost of mailing, revenue loss, otherwise known as revenue leakage, can occur when individual or business customers don’t pay the appropriate postage for their mailings.
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  • 2 days 23 hours ago
    Do you know if they declared the work on the machine as Mail handlers or clerk work? We are getting on in our plant soon, I believe this is the one.
  • 3 days 18 hours ago
    I love reading these articles about the deployment of high-tech scanning systems. But in the end, it's the people using them that matters. Yesterday, I got a delivery of two packages. The...

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