Neatness Counts

Management consulting guru Peter Drucker famously said of business management, “What gets measured gets done.” And the U.S. Postal Service seems to follow that maxim, using performance indicators and other types of measurements to improve performance in many aspects of its operations. But we recently found it could benefit from more such measurement in one area – its Premier Office Program.

 

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Recent Comments

  • 1 day 22 hours ago
    Do you know if they declared the work on the machine as Mail handlers or clerk work? We are getting on in our plant soon, I believe this is the one.
  • 2 days 17 hours ago
    I love reading these articles about the deployment of high-tech scanning systems. But in the end, it's the people using them that matters. Yesterday, I got a delivery of two packages. The...

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