Play to Win in the Parcel Market

It seems the pricing of parcels in today’s market is a lot like the story of Goldilocks and the three bears (with the U.S. Postal Service playing the role of Goldilocks): If USPS sets prices too high, it opens the door for the big retailers to come in and make their own deliveries. If it prices them too low, it loses money. It needs to price parcel delivery services just right.

 

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  • 1 day 9 hours ago
    I am trying to imagine this training for a customer service supervisor. They could role play bullying a probationary CCA to stay on the street. Then figure out the math for paying back a carrier in...
  • 2 days 6 hours ago
    I receive Hatch Act training pretty regularly, but I don't think I've ever had any ethics training. Once a year or so there is a quick stand-up on gift acceptance from customers but not...

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