The U.S. Postal Service manages about 30,000 contract actions (awards and modifications), and spends roughly $13 billion on contracts annually. The sheer volume of contracts and the huge dollar amounts involved make it an area to regularly monitor for fraud, waste, and abuse.

It also means USPS contract officers (COs) have a big responsibility given the essential role they play in the contracting process.

COs are responsible for solicitation, award, management, and termination of contracts. COs can extend contracts when there is a good reason for it, such as when there is a continuing need for goods or services or when maintaining the current supplier would represent the best value for the Postal Service.

Our recent audit report found COs were not consistently extending contracts according to policies and procedures.

We selected for review 62 contracts out of 313 open contracts over eight years old, for which the Postal Service paid over $520 million. We found COs:

  • Added options after contract award that continuously extend 14 contracts.
  • Inconsistently used option clauses when exercising options for 39 contracts.
  • Improperly extended 33 contracts by repeatedly using one-time renewal clauses.
  • Failed to incorporate required contract extension clauses into the contract language for 46 contracts.

Our report noted that without adequate processes over contract administration, the risk of not complying with policy increases and contracts can be improperly extended. This hinders competition, reducing the opportunity to get the best value, and may impact the continuity of goods and services. Also, contracts not closed properly may still have funds obligated that the Postal Service could use for other purchases.

We recommended management revise policy and strengthen training and communication around the proper use of option and renewal clauses.

Do you have any ideas for ways to improve the Postal Service’s contract program? Have you seen indications of misuse? Are there ways that the program can be more efficient?

Comments (2)

We welcome your comments related to the topic on this page. Complaints about the Postal Service, including lost, stolen or mishandled mail, that are unrelated to the content on this page, will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

Leave a comment

By submitting this form, you accept the Mollom privacy policy.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
  • anon

    Custodial Cleaning Service Contracts for small postal facilities are required to specify the frequency and nature of cleaning responsibilities to be performed by the contract personnel.. Many of these contract / subcontract personnel fail to perform all the requisite tasks, and there is little or no accountability for failure to provide the services, as the contract personnel do not report to USPS Management, they report to the contract holder. Monetary compensation from USPS contracts and failing to provide all of the contract service provisions is misuse, hold providers accountable for all service responsibilities contained in the contract.

    Apr 09, 2018
  • anon

    its a waste to have contractors doing express mail, with the decline of the mail volume and the possible lost of amazon.

    Apr 08, 2018