A Round of Applause, and a Time to Honor
Every year, the Council of the Inspectors General on Integrity and Efficiency (or as it is known, CIGIE) holds its annual awards ceremony, spotlighting extraordinary achievements among the 74 federal Offices of Inspectors General.
This year we achieved a noteworthy level of recognition. Our employees took home six different awards across a variety of categories. Not to toot our own horn too much, but we wanted to share our winners with you:
Compounding Solutions Insurance Fraud Investigation
With our interagency partners, we uncovered a pharmacy and related entities that defrauded health insurance providers and the federal workers' compensation program by paying doctors kickbacks to prescribe expensive compounded medications. As a result of the investigation, the pharmacy and co-conspirators were ordered to pay more than $33 million.
Postal Provider Fraud Investigation
One of our agents identified a subcontractor that defrauded the Postal Service through a weakness in the facilities services contract. The investigation resulted in a direct financial impact of over $5 million.
Change of Address and Movers Guide Applications Audit
The work of our audit team led the Postal Service to implement new controls to verify requests, reducing the likelihood of change-of-address fraud.
Postal Service’s Fleet Card Program
This cross-departmental effort between our auditors and investigators focused on how effectively the Postal Service prevented fraud, waste, and abuse involving the credit cards employees use to pay for fuel. The team identified $427.7 million of unsupported and improper transactions in the program, as well as potentially fraudulent card users.
Scans Away from the Delivery Location Power BI Tool
In another cross-departmental success, our auditors and data specialists built an interactive tool identifying package delivery scans that take place away from the delivery address. This has become a valuable tool for identifying problem areas for future audits.
Proactive Analytics for Investigations into Pandemic Aid Fraud
Working with the Pandemic Response Accountability Committee, OIG agents and data scientists created a dashboard that made searching records easier and helped investigators identify hundreds of pandemic relief fraud cases. Overall, the OIG’s investigations have resulted in more than $3.8 million in criminal and administrative impacts and increased the efficiency of agents working these cases.
You can find out more about these and other awards from the November 7 ceremony here.
Postscript: Honoring Those Who Served
On Saturday, our nation celebrated Veterans Day. We’d like to take the opportunity to salute the more than 19 million men and women who have served our country. In particular, we want to recognize the veterans at the U.S. Postal Service and among our colleagues here at the OIG. The Postal Service has historically been one of the nation’s largest employers of veterans, with USPS and OIG employing more than 60,000 people who have served in the military. Thank you for your service.
IMPORTANT - PLEASE NOTE: Complaints about the Postal Service — including lost, stolen or mishandled mail — that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.
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For the last 9 months these amazing postal Professionals, not merely "workers", have had to share office space with the closest local office some 5 miles away in Santa Cruz, New Mexico. In adapting to being able to still serve us our postal pros have worked side by side with the very accommodating pros who serve the customers at the Santa Cruz office. Kudos to all of them. We, the customers from Chimayo, have crowded their office and their customers with our needs and WE APPRECIATE THEIR PATIENCE AND UNDERSTANDING as well as our own postal pros who filled in for us at a very different location than the one they had become accustomed to.
Herein is the dilemma. At the present time, the service has now set up a temporary drive up area in the parking lot of the local senior citizens complex in Chimayo, a location only a mile away from the original post office. Wow ! This is an understandable adaptation, but how many postal professionals have to work out of a walk-up window in a postal service truck?
Our amazing postal professionals, mainly Pearla and her fellow pros, are now outdoors in the cold for so many hours a day working out of a truck, just to relieve some of the extra burden on the Santa Cruz office. The lack of a permanent building in Chimayo, after 9 months of absence from the area, is not right and does not follow the centuries long history of service that postal carriers have provided for those of us served country wide. They deserve a permanent office as much or more than we the customers do. Please look into this problem.
Thank You For Looking into finding a solution.
Did I mention how good these professionals are? Well, How about you ask any one of us customers and find out just how much we appreciate them.