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Audit Reports

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Apr
01
2019
Report Number:
FCS-FM-19-006
Report Type:
Audit Reports
Category: Finance

Postage and Fee Refunds – Boston, MA, Fort Point Station

OIG data analytics identified Boston, MA, Fort Point Station had refunds by money order exceeding $37,000 for June through August of fiscal year (FY) 2018. Subsequent research disclosed refunds, issued by money order as well as those disbursed through Accounting Services Center, for June 2018, totaled $281,129, the highest in the nation for that month. Except for June, prior months of Quarter (Q)3 and the subsequent months of Q4 were all less than $500. The objective of this audit was to determine whether refunds for postage and fees at Fort Point Station were valid and properly supported. 

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

R - 1 -- Reiterate to unit personnel the procedures for properly refunding stamps and postage labels and for retaining supporting documentation.

Closed $0 Agree
2

R - 2 -- Eliminate the backlog of refund requests at the North Reading Post Office and verify implementation of a new process at the Business Mail Entry Unit for timely processing refunds.

Closed $0 Agree