Comments (11)

  • anon

    Thank you for your recent comments on this OIG Audit Report from 1999. Accidents and perceived safety violations involving postal vehicles should be referred to the local Post Office. Post Office practices that you may see as unsafe can be reported to 1-800-ASK-USPS (1-800-275-8777). Your concern will be documented and forwarded to local USPS management. When involved in an accident with a USPS vehicle, you should follow all appropriate state laws for dealing with an automobile accident. If you are unable to speak with the driver of the other vehicle to gain the needed legal information, contact the Post Office or the local police. Since our work on this specific audit has ended, we have closed this page for comments. Please visit our home page to view our recent work. Thank you again, OIG Audit team

    Feb 20, 2018
  • anon

    What address do you send the tort claim to? I cannot find it anywhere?!

    Feb 16, 2018
  • anon

    I submitted my forms for a claim about 2 weeks ago to the TORTS department. Is there any way for me to contact them directly to check on the status of my case?

    Jan 25, 2018
  • anon

    How do I get the proper forms to file on the damage for my car from and accident dated 1/10/18 when I was hit by a Postal truck? The supervisor that came out to the accident has not returned any calls nor have I received any paper work to file. The next contact person is now on vacation for a week. Thank you.

    Jan 19, 2018
  • anon

    I am in the same boat. What I learned is that you cannot wait for them to reach out to you. Keep calling and if necessary go to the USPS Twitter and Facebook page. My car was totaled on 01/15/18 and NO ONE called me for 3 weeks and the phone number I was given went to a postal clerk who blew me off and hung up on me. File a claim and get a lawyer.

    Feb 07, 2018
  • anon

    My car was damaged sitting in front of my house by an usps delivery van. The mail carrer called her boss. He came out. Took a report. He said i would be contacted the next day. 1 week later,still no call. My car is still damaged. What should i do

    Jan 11, 2018
  • anon

    Follow up with your insurance carrier. They will file a claim in which they will contact the location. You can also contact USPS and file a tort claim.

    Jan 22, 2018
  • anon

    i too was hitting dead ends at the local p.o until i ran across an online board where i read up on how to send the tort claim to the national tort center. i then gathered my info proofs, pictures and estimates along with the standard form 95 and sent it certified return receipt (all hard copied) and received my payout within 6 weeks. everyone at the local p.o seemed to want to protect the employee that wronged me and then never returned my calls, hung up on me when i did get a person, never returned emails and would cancel appointments i had set up with supervisors to discuss the accident. I think what helped the most was i had all the paperwork completed and also included receipts for work already performed due to needing the car running and also a 3rd party appraisal of what the car was worth. expect weird looks from the p.o when you go in to mail this info as they know where its going and more than likely whats in it.

    Dec 02, 2017
  • anon

    I was hit by a postal truck in Atlanta where the driver was cited for reckless driving and making an illegal left turn. I was fortunate to have full coverage through Geico insurance that processed my claim and had most of the repairs done. Geico submitted a claim to the USPS and was not fully reimbursed for the money they paid out on the claim and USPS continue to deny me my out of pocket expense of under $500. I submitted all necessary paperwork showing that my car was serviced 3 months before the accident showing no damages and all of the damages to my car after the accident and the USPS still states that the damages are not a direct result of the accident. I know my case is not for a lot of money but if I can find a lawyer to take my case I will sue the USPS. They have a few drivers out there driving reckless and refuses to pay for the damages to make me or my insurer Geico hold. I just hope someone is not killed and have to go through the process of having to file a claim with the USPS good luck to them on getting satisfaction from the USPS.

    Oct 11, 2017
  • anon

    i would like to know about the process after you submit a tort claim . i have not received any feedback and it has been a month since i was hit by the postal service vehicle and knowing my car is brand new its costing me so much pain. i just need help with this process please , i am at a the verged of losing my job due to this incident

    Mar 10, 2017
  • anon

    I'm going thru the same process. It's been over a year since a postal truck totaled my 07 Toyota Avalon. I have still not been paid They usually take since months to deny your claim. Then you have to take them to cour and see if a judge gives you relief. Your dealing with the government and they look at it like it's your fault that their employee ran into your vehicle. I'm so digusted with this process and our justice system. I wrote back to your reply cause I have empathy Nd sympathy for you. If it's not too much trouble please let Nd kno the steps you take and I wish you the best with your job and claim. Just disgusted too

    Sep 28, 2017