Data use is critical for all aspects of the U.S. Postal Service’s operations, including determining costs and setting prices. That’s why data systems need to be accurate and reliable.
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The Special Inquiries Division (SID) conducts criminal and administrative investigations of Postal Service executives as well as OIG and Postal Inspection Service personnel. SID also conducts workplace environment inquiries and whistleblower reprisal investigations.
The Postal Service is not covered by the Whistleblower Protection Act but has its own policy governing whistleblower retaliation. The policy prohibits retaliation against an employee because the employee (or applicant for employment) disclosed information the employee reasonably believes concerns:
Generally, the misconduct is a violation of law, rule, or regulation, or a direct threat to public interest — fraud, health, safety violations, and corruption are a few examples. The employee must (1) reasonably believe his or her employer has committed a violation of some law, rule, or regulation; (2) testify or commence a legal proceeding on the legally protected matter; or (3) refuse to violate the law.
Whistleblower activity from October 2017 through September 2018 included 1,750 allegations received, 6 investigations initiated, and no investigations closed with no finding of retaliation or deferred to another adjudicative body.
The Workplace Environment unit reviews workplace environment and operational issues in postal facilities throughout the country. The OIG Hotline is the usual source for complaints, but occasionally members of Congress, the Postal Service Board of Governors, and Postal Service management will raise concerns or forward complaints appropriate for review. Topics range from sexual harassment and discrimination to workplace safety. Workplace Environment reviews are designed to identify systemic rather than individual issues and foster postal management efforts toward providing employees a stress- and adversity-free work environment.
The unit accepts complaints from any Postal Service employee, including OIG and Postal Inspection Service staff. Reviews may result in fact-finding reports to management or referral for specific suggested action, such as workplace climate assessments.