The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 Open R - 1 -- Require managers and supervisors to create action plans to address Postal Pulse Survey results and implement a process to monitor and assess progress on the activities identified in action plans. Disagree
2018 Delivery Charge Codes 01/19/2018 CP-AR-18-002 $0 Open R - 4 -- Modify the Time and Attendance Collection System to include a field where managers must annotate reasons for making clock ring adjustments to enhance visibility and oversight and to ensure compliance with policy. Disagree
2018 Flats Sequencing System Performance in the Capital Metro Area 07/26/2018 NO-AR-18-008 $0 Open R - 4 -- Establish a process to ensure the electronic Mail Improvement Reporting system is being used to report all flats mail problems and these problems are resolved within 30 days of reporting. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 2 -- Require Processing and Distribution Center managers to ensure that Mail Transport Equipment Labeler (MTEL) plastic sleeves are always used for mail containers with MTEL placards. Disagree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $0 Open R - 1 -- Update Postal Service Handbook PO-501, Highway Contract Administration, dated June 1981, with instructions for classifying and charging irregularities, and establish manual procedures for the submission of Postal Service Form 5500, Contract Route Irregularity Report, for all potential irregularities when the Yard Management System is not operational. Disagree
2018 Highway Contract Route Irregularity Reporting - Chicago Network Distribution Center 02/22/2018 NL-AR-18-005 $888,839 Open R - 1 -- Reconcile the differences between the Transportation and Contract Delivery Service Terms and Conditions, Postal Service Form 5500, Contract Route Irregularity Report, and the 2017 training requirements for chargeable irregularities and the inconsistency between what a contractor can charge and what the Postal Service can charge. Disagree
2018 Mail Processing Facilities Staffing 03/30/2018 NO-AR-18-004 $420,133,963 Open R - 2 -- include Function 1 Scheduler results in headquarters’ annual budget process. Disagree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2018 Opioid Safety Preparedness 06/18/2018 HR-AR-18-006 $0 Open R - 1 -- Reinforce current suspicious mail protocols and issue communication specific to synthetic opioids to all employees. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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