Data use is critical for all aspects of the U.S. Postal Service’s operations, including determining costs and setting prices. That’s why data systems need to be accurate and reliable.
Our recent audit...Read More
The OIG Hotline receives information from Postal Service employees, customers, and the general public. It is an important avenue for reporting fraud, waste, and misconduct. We review the information received to identify systemic and criminal issues and potential areas for postal-wide reviews. We are primarily responsible for receiving and evaluating concerns and complaints, and determining which OIG area would best conduct any appropriate inquiry or investigation.
To expedite your request, we want to make sure you reach the correct agency or department to help you. Often, requests and questions we receive do not fall within the jurisdiction of the Office of the Inspector General, so you may be directed to the U.S. Postal Service or the U.S. Postal Inspection Service, depending on which can best address your request. Find the right place to go by looking at our list of links that can point you in the right direction based on what you’re looking for.
Additional information can also be found on the Hotline Helpful Links page.
Please read the below carefully before fiiling out our Hotline form. We want to ensure you are reporting your concern or inquiry to the right office so it is handled in a timely manner.
For help on these or other issues, please click here.
The Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. To report mail fraud schemes, vandalism and mail theft by a customer please contact the U.S. Postal Inspection Service.
The preferred method for filing a complaint with our office is to use our online complaint form.
You can also send us your complaint by mail to:
1735 North Lynn Street
Arlington, VA 22209-2020