The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort ascending
2016 Rock Springs, WY, Customer Service Mail Processing Center Consolidation 01/07/2016 NO-AR-16-006 $0 Open R - 1 -- Re-evaluate management workhour, maintenance, and transportation savings contained in the Rock Springs Area Mail Processing feasibility study during the first post-implementation review. Agree
2017 Appointment of Contracting Officers' Representatives 08/07/2017 SM-AR-17-006 $0 Open R - 1 -- Validate contracting officers’ representatives training and certification and ensure it is documented. Agree
2018 Earned Work Hours in Customer Service Operations- Tennessee District 05/21/2018 DR-AR-18-005 $0 Open R - 2 -- Reinforce the importance of adhering to customer service procedures for recording non-revenue transactions. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 3 -- Should use Intelligent Mail barcode and Informed Visibility technologies to evaluate the impact of unexpected or nonstandard mail flows on First-Class Mail letter cost model estimates and, based on the evaluation, consider filing a petition with the Postal Regulatory Commission to use Intelligent Mail barcode and Informed Visibility data to update the model. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 2 -- Develop and implement a strategy to improve mail processing productivity in the new operational window before any additional nationwide operational changes or consolidations are implemented. Agree
2017 Field Material Handling Projects 08/23/2017 NO-AR-17-012 $0 Open R - 4 -- Develop and implement a supervisory process to ensure that the Manager, Network Operations Engineering, provides the oversight needed to ensure field material handling project performance tracking is conducted after implementation in accordance with policy. Agree
2018 Review of Expansion of Package Sorters Investment 05/18/2018 MI-AR-18-001 $0 Open R - 3 -- Develop and implement a process to ensure performance metrics are tracked and reported in accordance with policy. Agree
2018 Voyager Card Transactions - Mesquite, TX, Main Post Office 09/27/2018 FCS-FM-18-032 $1,146 Open R - 1 -- reiterate to all personnel assigned to reconcile the Fuel Asset Management System invoices, the requirement to obtain receipts and review fuel transactions for unauthorized use and unusual charges. Agree
2018 Consolidation of Mail for Network Distribution Centers - Chicago and San Francisco 10/27/2017 NL-AR-18-002 $0 Open R - 1 -- Update Postal Service Headquarters standard operating procedures to clarify the frequency of inspections and establish standards to assess the need for consolidation deconsolidation facility trips. Agree
2016 Management and Oversight of Highway Contract Routes 09/30/2016 NL-AR-16-006 $0 Open R - 5 -- Update Postal Service Handbook PO-501, Highway Contract Route (HCR) Administration, to include required annual highway contract route training for administrative officials, enforce the national process for administrative officials to report and contracting officers to manage HCR contractor irregularities, implement an annual policy review process, and ensure the policy is available on the Postal Service’s PolicyNet. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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