The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2018 Contractual Support Services for the U.S. Postal Service’s Continuous Improvement Program 08/31/2018 NO-AR-18-009 $9,080,950 Open R - 1 -- Develop and implement specific and measurable goals for the Continuous Improvement Program. Disagree
2019 Operational Window Change Savings 10/15/2018 NO-AR-19-001 $0 Open R - 1 -- develop and implement, at a minimum, annual tracking methodologies for any significant projected operational costs or savings and use a sensitivity analysis to account for such impacts as changes in mail volume and labor and transportation costs. Disagree
2018 Marketing Mail Letters Workshare Discounts 08/01/2018 CP-AR-18-006 $0 Open R - 1 -- Direct the Manager, Cost Attribution, to document the periodic review of non-recurring inputs in the Marketing Mail letters cost model, to include conducting and maintaining documentation of cost-benefit and sensitivity analyses. Agree
2019 No Sale Transactions - Bainbridge Island, WA, Station 12/07/2018 FCS-FM-19-003 $0 Open R - 1 -- Direct unit management to document all stamp stock count results on Postal Service Form 3368-P, Accountability Examination Record, and to maintain a current PS Form 3977, Duplicate Key, Combination and Password Envelope, for unit personnel. Agree
2016 Review of City Carrier Office Efficiency - Colorado/Wyoming District 01/20/2016 DR-AR-16-002 $64,263,499 Open R - 1 -- Eliminate 179,619 workhours at delivery units. Agree
2018 Review of Perimeter Firewalls 08/24/2018 IT-AR-18-003 $0 Open R - 1 -- Enhance procedures for identifying all publicly available systems and all Transmission Control Protocol ports. Agree
2018 Terminal Handling Services - Southern Area 07/27/2018 NL-AR-18-009 $0 Open R - 1 -- Ensure all Southern Area mail processing facilities follow their respective volume arrival profiles. Disagree
2018 Management of VMF Undistributed Labor - Capital Metro and Great Lakes Area 07/03/2018 DR-AR-18-008 $2,989,381 Open R - 1 -- Ensure managers are aware of and trained on SEAM processes, tools, and reports to improve monitoring and oversight of operations. Agree
2019 A Broader Perspective for the Postal Service Ethics Program 11/06/2018 FT-AR-19-001 $0 Open R - 1 -- Establish a cross-functional committee to create and provide oversight for an organization-wide, integrated approach to the Postal Service Ethics Program. Agree
2018 First-Class Mail Service Performance Measurement - Northeast Area 05/22/2018 NO-AR-18-006 $0 Open R - 1 -- establish an ongoing process to ensure all Hoshin plans are complete and current as required by Postal Service guidance. Disagree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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