The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2016 Management and Oversight of Highway Contract Routes 09/30/2016 NL-AR-16-006 $0 Open R - 5 -- Update Postal Service Handbook PO-501, Highway Contract Route (HCR) Administration, to include required annual highway contract route training for administrative officials, enforce the national process for administrative officials to report and contracting officers to manage HCR contractor irregularities, implement an annual policy review process, and ensure the policy is available on the Postal Service’s PolicyNet. Agree
2016 Review of City Carrier Office Efficiency - Colorado/Wyoming District 01/20/2016 DR-AR-16-002 $64,263,499 Open R - 1 -- Eliminate 179,619 workhours at delivery units. Agree
2016 Postmaster Cost Segment 09/08/2016 CP-AR-16-010 $0 Open R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 4 -- Require users to change passwords for all administrative accounts at least every 30 days and for all non-administrative accounts at least every 90 days for the mail imaging systems. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 1 -- Re-evaluate and update the projected operational and transportation financial impacts associated with the operational window change. Agree
2016 Rock Springs, WY, Customer Service Mail Processing Center Consolidation 01/07/2016 NO-AR-16-006 $0 Open R - 2 -- Determine and document the impact of excluding the automated flat volume from the Rock Springs Area Mail Processing feasibility study during the first post-implementation review. Agree
2016 Package Processing Machine Capacity 07/01/2016 NL-AR-16-003 $230,362,977 Open R - 1 -- Develop a plan to operate package processing machines at full operational performance levels in order to reduce the amount of manual processing and to support continued package growth. Agree
2016 Management and Oversight of Highway Contract Routes 09/30/2016 NL-AR-16-006 $0 Open R - 2 -- Review and determine the adequacy of the administrative official’s oversight of highway contract routes. Agree
2016 Address Management Licensing Agreements 12/29/2015 SM-AR-16-004 $0 Open R - 2 -- Periodically evaluate licensing agreement templates to determine whether provisions are consistent, up-to-date, and adequately protect the Postal Service’s best interests. Agree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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