The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2016 Rock Springs, WY, Customer Service Mail Processing Center Consolidation 01/07/2016 NO-AR-16-006 $0 Open R - 2 -- Determine and document the impact of excluding the automated flat volume from the Rock Springs Area Mail Processing feasibility study during the first post-implementation review. Agree
2016 Package Processing Machine Capacity 07/01/2016 NL-AR-16-003 $230,362,977 Open R - 1 -- Develop a plan to operate package processing machines at full operational performance levels in order to reduce the amount of manual processing and to support continued package growth. Agree
2016 Management and Oversight of Highway Contract Routes 09/30/2016 NL-AR-16-006 $0 Open R - 2 -- Review and determine the adequacy of the administrative official’s oversight of highway contract routes. Agree
2016 Address Management Licensing Agreements 12/29/2015 SM-AR-16-004 $0 Open R - 2 -- Periodically evaluate licensing agreement templates to determine whether provisions are consistent, up-to-date, and adequately protect the Postal Service’s best interests. Agree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2016 Continuous Improvement of Mail Processing Operations 09/29/2016 NO-AR-16-012 $465,165,928 Open R - 1 -- Reduce 11.5 million workhours from projected fiscal year 2016 levels where possible and when planning for 2017 projected workhours by evaluating operational efficiency, adjusting staffing levels/workhours to workload, and ensuring overtime workhours do not exceed budgeted levels. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 3 -- Delete all accounts that have not been used in more than 365 days and all guest accounts on the mail imaging systems. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 2 -- Develop and implement a strategy to improve mail processing productivity in the new operational window before any additional nationwide operational changes or consolidations are implemented. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 2 -- Require passwords for all mail imaging systems accounts in accordance with Handbook AS-805. Agree
2016 PostalOne!-Business Customer Support System Availability 08/10/2016 IT-AR-16-010 $0 Open R - 6 -- Develop a plan to calculate PostalOne!-Business Customer Support System availability in accordance with best practices and include blackout maintenance hours on the daily chief information officer scorecards reported to the Postal Service Executive Leadership Team. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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