OIG’s Office of Audit makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our audit report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2017 Mail Collection Box – Management of Service Status 09/08/2017 DR-AR-17-009 $0 Open R - 1 -- Establish national policies or procedures for out-of-service collection boxes to ensure consistent use, duration, and approval levels to maintain complete and updated information in the Collection Point Management System (CPMS). Agree
2017 Facility Condition Reviews - Western Area 09/08/2017 SM-AR-17-009 $0 Open R - 3 -- Reiterate policy instructing retail facilities personnel to report all applicable safety, security, and maintenance issues to the electronic Facilities Management System; and direct district management to monitor the status of all reported issues through completion. Agree
2017 Facility Condition Reviews - Western Area 09/08/2017 SM-AR-17-009 $0 Open R - 2 -- Instruct district managers to ensure local management at retail facilities comply with policies and procedures pertaining to complaint resolution so they are recorded, tracked, and resolved timely. Agree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $0 Open R - 3 -- Amend the Electronic Records Information Management System Postal Service Form 5500, Contract Route Irregularity Report, retention schedule from one-year to match Highway Contract Route contract terms. Disagree
2017 Application Programming Interface Strategy 09/07/2017 IT-AR-17-006 $0 Open R - 3 -- Assign a responsible organization to review and analyze the Web Tools Application Programming Interface customer usage data. Agree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $0 Open R - 4 -- Evaluate the electronic retention of Postal Form 5500, Contract Route Irregularity Report. Agree
2017 Application Programming Interface Strategy 09/07/2017 IT-AR-17-006 $0 Open R - 1 -- Coordinate with the appropriate application owners and stakeholders to consider the feasibility of offering the 10 Application Programming Interface services identified in the U.S. Postal Service Office of Inspector General benchmark analysis to external customers. Agree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $798,057 Open R - 2 -- Provide annual administrative officer and vehicle operations analyst training for classifying irregularities. Agree
2017 Application Programming Interface Strategy 09/07/2017 IT-AR-17-006 $0 Open R - 4 -- Define the functional requirements and complete the implementation of the Application Programming Interface management solution as planned. Agree
2017 Highway Contract Route Irregularity Reporting - Jacksonville Network Distribution Center 09/07/2017 NL-AR-17-010 $0 Open R - 1 -- Update Postal Service Handbook PO-501, Highway Contract Administration, dated June 1981, with instructions for classifying and charging irregularities, and establish manual procedures for the submission of Postal Service Form 5500, Contract Route Irregularity Report, for all potential irregularities when the Yard Management System is not operational. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates