The U.S. Postal Service has had an impressive track record of success in the face of competing technologies, such as the telegraph, telephone, and computers. Successive predictions of the Postal Service’s demise were greatly exaggerated, to borrow a phrase. But the digital revolution, with its smart devices, and social networking, has proven to be an especially challenging period. Creative destruction is weakening many of the nation’s business sectors and public infrastructures.
We didn’t create our blog just to use the catchy name, Pushing the Envelope. We did it to inform and engage stakeholders about our work, particularly our audits and white papers, and the occasional topical issue.
That work, by the way, is rooted in our mission of ensuring efficiency,...Read More