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Open Audit Recommendations

Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed. 
 
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management.  Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.

 
167

Total Open Recommendations

 
$314,897,457

Open Recommendations Financial Value

Report Title Report Number Issue Date Report Open Recommendations
Security Assmt of a USPS Product Solution App Cover
Security Assessment of a U.S. Postal Service Product Solutions Application 22-197-R24 1
# Recommendation Value Status Initial Management Response Final Resolution
1

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Open Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
3

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
4

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
Delivery and Customer Service in Colorado Mountain Towns Cover
Delivery and Customer Service in Colorado Mountain Towns 23-130-R24 8
# Recommendation Value Status Initial Management Response Final Resolution
1

Analyze work environment impacts that affect the Postal Service's ability to hire and retain personnel and create a plan to overcome those identified impacts.

 $0 Open Disagree Agree
2

Explore the feasibility of increasing personnel pay in Colorado mountain towns based on locality, including tracking all expenses for personnel detailed to these locations and other hiring costs.

 $0 Open Disagree
3

Establish a program to monitor package handling to verify that packages are scanned and delivered, as required, and take corrective action with underperforming facilities.

 $0 Open Agree
4

Establish a process to track and monitor whether delivery unit management is appropriately documenting delivery contract irregularities with Postal Service Form 5500, and whether damages should be assessed, or the contract terminated for default.

 $0 Open Agree
5

Require any employee fulfilling the postmaster role at the select facilities, to take the formal Postmaster Essentials training course, and track compliance.

 $0 Open Disagree Agree
6

Implement a developmental program, including on-the-job training at the delivery units, to ensure postmaster readiness.

 $0 Closed Agree
7

Instruct local management in Colorado mountain town facilities to enter delayed mail in reporting systems and establish responsibility for processing manual flat mail.

 $0 Open Agree
8

Review trip times and volume profiles, and meet with appropriate delivery unit and plant personnel, to align transportation schedules to meet processing and delivery needs of facilities in Colorado mountain towns.

 $0 Open Agree
9

Develop a process to ensure communication occurs between delivery and processing personnel at facilities located in Colorado mountain towns when there is late arriving mail.

 $0 Open Agree
10

Conduct a study of the six delivery units to determine if existing workspace is sufficient to meet the needs of facilities and customers, and if not, explore opportunities to acquire needed space.

 $0 Closed Agree
North Houston PDC Cover
Efficiency of Operations at the North Houston Processing and Distribution Center, Houston, TX 23-150-R24 1
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop and implement a plan to adjust package processing to meet clearance times at the North Houston Processing and Distribution Center.

 $0 Open Agree
2

Analyze current transportation schedules at the North Houston Processing and Distribution Center and implement appropriate changes to reduce dock congestion, minimize late trips, and reduce canceled trips.

 $0 Closed Agree
3

Develop and implement a process to properly identify mail in the manual letter operation unit and report any delayed mail in the Mail Condition Visualization system.

 $0 Closed Agree
4

Develop and implement a plan to verify scanning at the North Houston Processing and Distribution Center is consistently completed in accordance with policy and there are enough scanners for employees to complete all required scans.

 $0 Closed Agree
5

Develop and implement a plan to verify all drivers are securing trailer cargo and are using wheel chocks at the North Houston Processing and Distribution Center.

 $0 Closed Agree
6

Reiterate policy regarding the use of locks and seals on trailer doors at the North Houston Processing and Distribution Center.

 $0 Closed Agree
Postal Service's Hazardous Waste at Vehicle Maintenance Facilities
Hazardous Waste Management at Postal Service Vehicle Maintenance Facilities 23-091-R24 1
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop and implement oversight procedures to verify that weekly and monthly hazardous waste inspections are performed, as required.

 $0 Closed Agree
2

Develop and implement oversight procedures to verify that vehicle maintenance facility personnel responsible for handling and storing hazardous waste complete hazardous waste annual training, as required.

 $0 Open Agree
3

Develop and implement oversight procedures to verify weekly testing and monthly/annual inspections of emergency eyewash and shower equipment are performed, as required.

 $0 Closed Agree
4

Provide applicable training on testing and inspecting emergency eyewash and shower equipment to responsible personnel, as required in relevant Maintenance Management Orders.

 $0 Closed Agree
5

Enforce existing policy for designated smoking areas to be more than 25 feet from oil storage or other operations involving flammable liquids or gases.

 $0 Closed Agree
Processing Retroactive Pay Cover
Processing of Retroactive Pay 23-060-R24 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Require that the new payroll system be able to execute retroactive pay's complex processing when assessing, reviewing, and selecting a new vendor.

 $0 Open Agree
2

Coordinate with the functional areas involved in the process, establish and document procedures for processing retroactive pay that include documenting the responsibilities for functional areas involved in the process, scheduling guidelines, and timeframes to implement contract changes, allowing for improved clarity on the procedures necessary to implement contract requirements.

 $0 Open Agree
Louisiana District: Delivery unit Operations cover
Louisiana District: Delivery Unit Operations 23-113-R24 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Verify that the Central Carrier Station obtains enough arrow keys for all carrier routes that need arrow keys for mail delivery.

 $0 Open Agree
2

Verify that the Central Carrier Station and Carrollton Station conduct an arrow key inventory and update their arrow key log accordingly.

 $0 Open Agree