Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed.
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management. Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.
Develop and implement a process for reoccurring communication of Cremated Remains acceptance procedures to retail clerks nationwide.
$0
Closed
Agree
2
Develop and implement guidance requiring retail clerks to verify Cremated Remains are prepared and packaged in accordance with Postal Service policy.
$0
Closed
Agree
3
Update the Cremated Remains acceptance procedures requiring retail clerks to place Cremated Remains packages in individual Priority Mail Express sacks at acceptance.
$0
Open
Agree
4
Reiterate the procedures for monitoring Cremated Remains and develop a process for validating that In-Plant personnel review the Informed Visibility report daily for delayed Cremated Remains packages in accordance with policy.
$0
Closed
Agree
5
Evaluate the feasibility of requiring customers to use the Cremated Remains kit boxes when shipping Cremated Remains and revise policy as appropriate.
$0
Closed
Agree
6
Develop a plan to ensure Cremated Remains kit boxes are readily available to customers.
Update policies to more clearly define which documents are required in the task orders files and reinforce oversight requirements through formal communication and mandatory trainings.
$0
Open
Agree
2
Update the Supplying Principles and Practices and supplemental guidance to ensure required contract documents are stored in the applicable contracting system.
$0
Open
Agree
3
Implement a standardized process for all portfolios to include a completed Contract Award File Review checklist, signed by the contracting officer, in the contract file to ensure all required supporting documents for task order files are uploaded in the Contract Authoring Management System.
In coordination with the Vice President for Pricing and Costing and the Vice President for Product Solutions, further collaborate with stakeholders from the mailing industry to develop and implement initiatives with specific, measurable objectives to directly reduce Flats costs and address the causes of inefficiencies in Flats operations identified by the Postal Regulatory Commission.
Update policies and procedures applicable to the post office suspension process to reflect current organizational structure and assigned responsibilities.
$0
Closed
Agree
2
Develop a process to formally document and monitor implementation of current and future plans to resolve post office suspensions as reported in the Annual Compliance Reports.
$0
Open
Agree
3
Develop and implement formally documented quality assurance processes over the data in the post office suspension tracking system.
Evaluate options for workhour and workday limits and develop specific retention programs for rural carrier associates, processing postal support employees, and mail handler assistants.
$52,113,161
Closed
Agree
2
Communicate management responsibilities and provide oversight to ensure compliance with Postal Service Form 1750, Employee Evaluation and/or Probationary Report requirements for applicable non-career employees.
$0
Closed
Agree
3
Establish an official process that requires performance evaluations to be conducted and documented during rural carrier associates' probationary periods.
Develop a plan to analyze costs associated with the processing and delivery of Election Mail and explore opportunities to be compensated for the implementation of Election Mail key practices and extraordinary measures.
$23,033,770
Open
Agree
2
Evaluate if all current Election Mail policies are necessary and eliminate redundancies.
Develop strategies to enhance management oversight related to the handling of internationally suspended mail, particularly related to containerization, labeling/placarding, and returning to sender.
$0
Closed
Agree
2
Develop a scan event code for internationally suspended mailings and corresponding processes and messaging.
Establish a prerequisite for site managers to take required training before they are granted access to Fleet Commander Online and the Fuel Asset Management System.
$0
Open
Agree
2
Create periodic refresher training for all site managers and require remediation training for site management oversight failures.
$0
Open
Agree
3
Add a task to verify that Voyager cards are secure to the daily PM All Clear Tasks list.
Conduct an employee-wide survey to assess the extent to which sexual harassment is not reported to the Postal Service and evaluate the effectiveness of the Postal Service's anti-harassment policies and procedures.
$0
Closed
Agree
2
Develop a verifiable process for all sexual harassment complaints from multiple systems to be accurately collected, monitored, and analyzed in accordance with Equal Employment Opportunity Commission requirements.
$0
Closed
Agree
3
Implement system controls to require an issue code and issue description for cases processed in the Grievance and Arbitration Tracking System and issue guidance to staff to reiterate grievance case file retention requirements.
$0
Closed
Agree
4
Establish a process to refer sexual harassment complaints that are dismissed from the Equal Employment Opportunity complaint process for procedural reasons to Human Resources for management investigation.
$0
Closed
Agree
5
Update Publication 552 to require validation that managers and supervisors have completed required training before they initiate an Initial Management Inquiry Process.
$0
Open
Agree
6
Require all users who have access to Workplace Environment Tracking System to provide documentation they completed the required training and implement a process to validate the training has been completed before granting access to new users.
