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Audit Reports

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    Efficiency Selected Processes Capping California Dist 6 Cover
Jul
07
2023
Report Number:
23-067-R23
Report Type:
Audit Reports
Category: Finance

Capping Report - Efficiency of Selected Processes at Select Retail Units, California 6 District

Background

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the California 6 District. These retail units include Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office in the California 6 District of the WestPac Area. The U.S. Postal Service Office of Inspector General (OIG) previously issued interim reports to district management for each of these retail units regarding the conditions we identified.

Our objective was to review cash and stamp inventories, daily reporting activities, clock ring adjustments, and employee separations at the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office. Our audit review scope period was July 1, 2022, through December 31, 2022. We reviewed the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office during the week of February 27, 2023. We are issuing this capping report to provide the U.S. Postal Service with overall findings and recommendations for all three post offices.

Processing and Delivery Unit Reports

Report Title Date Report Type Category
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Chula Vista Cover
Efficiency of Selected Processes – Chula Vista, CA, Post Office Audit Reports Retail, Sales & Marketing, Finance, Delivery / Mail Processing
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Hillcrest Cover
Efficiency of Selected Processes – Hillcrest Station, San Diego, CA Audit Reports Retail, Sales & Marketing, Finance, Delivery / Mail Processing
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Rancho Santa Fe Cover
Efficiency of Selected Processes – Rancho Santa Fe, CA, Post Office Audit Reports Retail, Sales & Marketing, Finance, Delivery / Mail Processing

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

We recommend the Manager, California 6 District, verify unit management at Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office, take supplemental training about how to effectively manage and secure cash and inventory.

Closed $12,000 Agree
2

We recommend the Manager, California 6 District, reiterate requirements for unit management at the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office, to monitor the stamp stock transfer process and confirm PS Forms 17, Stock Requisition/Stamp Return, are properly completed and maintained.

Closed $0 Agree
3

Direct Hillcrest Station unit management to assign timekeeping duties to the Lead Sales Service Associate.

Closed $0 Agree