Capping Report - Efficiency of Selected Processes at Select Retail Units, California 6 District
Background
This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the California 6 District. These retail units include Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office in the California 6 District of the WestPac Area. The U.S. Postal Service Office of Inspector General (OIG) previously issued interim reports to district management for each of these retail units regarding the conditions we identified.
Our objective was to review cash and stamp inventories, daily reporting activities, clock ring adjustments, and employee separations at the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office. Our audit review scope period was July 1, 2022, through December 31, 2022. We reviewed the Hillcrest Station, Rancho Santa Fe Post Office, and Chula Vista Post Office during the week of February 27, 2023. We are issuing this capping report to provide the U.S. Postal Service with overall findings and recommendations for all three post offices.