Audit Reports

Provide sufficient management oversight of staff at Fairbanks Station and Oak Forest Station to deliver all committed mail daily.

Hire additional supervisory staff at Conroe Post Office to manage delivery operations.

Provide enough vehicles so that Oak Forest Station can complete deliveries daily.

Train management at the Fairbanks Station, Oak Forest Station, and Conroe Post Office to enter all delayed mail into the Delivery Condition Visualization system and subsequently confirm delayed mail is reported accurately at all three sites daily.

Train all employees on standard operating procedures for package scanning and handling at the Fairbanks Station, Oak Forest Station, and Conroe Post Office.

Develop and execute a plan to verify unit management systematically reviews and enforces package scanning performance daily at the Fairbanks Station, Oak Forest Station, and the Conroe Post Office.

Provide training to managers and clerks responsible for arrow key security at the Conroe Post Office.

Develop and execute a plan to verify arrow keys are properly accounted for and managed, and confirm missing keys are reported to the U.S. Postal Inspection Service at the Oak Forest Station and the Conroe Post Office.

Train management at the Fairbanks Station and Conroe Post Office on timekeeping records requirements.

Develop a plan to monitor and enforce compliance of timekeeping record requirements at the Fairbanks Station, Oak Forest Station, and Conroe Post Office.

Address all remaining building safety, security, and maintenance issues identified at the Fairbanks Station, Oak Forest Station, and Conroe Post Office.